Global HR Operations Expert

24 hours ago

Bareilly, Uttar Pradesh, India beBeeOperations Full time ₹ 19,25,000 - ₹ 24,50,000

Job Overview:

The Human Resources Operations Manager plays a pivotal role in driving organizational transformation through process standardization and data-driven insights.

This position is responsible for leading the delivery of scalable, efficient, and employee-centric HR services across global operations.

  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across various entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.
  • Drive harmonization of HR processes and implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.
  • Ensure compliance with labor laws, data privacy regulations, and governance standards.
  • Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.
  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with HR teams and business stakeholders to align operational goals with strategic priorities.
  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
  • Deliver dashboards and reports to senior leadership to support data-driven decision-making.
  • Lead the strategic scaling of operations by expanding service scope, increasing delivery capacity, and enhancing operating models to support growth and transformation initiatives.

Required Skills & Qualifications:

  • Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
  • 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
  • Strong expertise in HR systems, process automation, and service delivery models.
  • Proven leadership in managing cross-functional, multicultural teams.
  • Excellent communication, stakeholder engagement, and problem-solving skills.

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