Senior Process Specialist for Global HR Shared Services

2 weeks ago


Bengaluru, Karnataka, India Gallagher Full time
Job Summary
As a Senior Process Specialist for Global HR Shared Services, you will be responsible for ensuring the team meets agreed service level agreements. This involves interacting with on-shore counterparts to handle daily volumes.

Key Responsibilities
  • Handling New hires, Resignations and Data Management processes for North America and UK
  • Tier 1 Payroll Support for USA and UK / APAC Regions
  • Employee benefit administration for USA and UK / APAC Regions
  • Background Verifications for North America and UK / APAC Regions
  • Employee referencing for North America and UK / APAC Regions
  • Employee leave administration for North America and UK / APAC Regions
  • Employee performance management administration for North America and UK / APAC Regions
  • Employee profile management: Trouble shoot queries related to login/access roles/passwords
  • Vendor management and Invoice Processing for USA and UK / APAC Regions


Requirements
Graduation and PG in HR will be an added advantage. Prior HR transition experience is required. Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws. The ideal candidate will have experience in maintaining trackers and performing regular RCAs.

What We Offer
Adherence and regular revival of HRSS SOPs. Proactive approach to suggesting process improvement ideas and initiating changes due to change in regulatory requirement or change in technology.

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