HR Service Support Specialist
1 week ago
Job Summary
A highly skilled HR Service Support Specialist is needed to deliver HR Service support to the HR community, business managers, and employees at HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED. This role will report to the Team Lead and provide high-level support for internal customers with accurate and timely processing of information.
Key Responsibilities
- Execute HR CORE processes through Workday and SAP, ensuring Organization Management, Personnel Administration, and Payroll-related data accurately follow global standard processes.
- Monitor payroll-relevant data in HR Core, ensuring supporting documentation is in place.
- Contribute to the 'lock and unlock' process of critical data within HR Core.
- Capture ELCM-related activities into appropriate systems and record employee queries in an IT system.
- Process ownership of the employee life cycle from Hire to Retire/Termination, ensuring execution and delivery of ELCM services according to defined Service Level Agreements.
- Extract reports for internal data quality through Ad-hoc queries or customized Transaction codes.
- Embody HITACHI ENERGY core values of safety and integrity, taking responsibility for your actions and caring for colleagues and the business.
Requirements
- A bachelor's degree in any stream.
- At least 1-2 years of experience in HR Shared Services in a global organization is advantageous.
- Knowledge of new hire Onboarding activities and employee data management.
- Experience in Workday, SAP, and ServiceNow is preferred.
- Proficiency in MS Office and excellent written and verbal communication skills.
- Ability to manage multiple demands on time and work with cross-functional teams.
- Quick learner.
- A collaborative, solutions-oriented approach, strong analytical skills, and a proactive way of working to serve customers.
- Flexible to work in shifts and able to work in a fast-paced, multi-tasking, high-transaction team environment.
- Proficiency in both spoken and written English language is required.
What We Offer
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED offers a collaborative and dynamic work environment, opportunities for professional growth, and a competitive salary package.
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