HR Service Support Specialist
2 weeks ago
Job Summary
As a key member of the Employee Life Cycle Management (ELCM) team at HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED, you will be responsible for delivering high-quality HR Service support to the HR community, business managers, and employees. Reporting to the Team Lead, you will provide timely and accurate processing of information for all stakeholders.
Your Key Responsibilities
- Execute HR CORE processes through Workday and SAP, ensuring accurate Organization Management (OM), Personnel Administration (PA), and Payroll-related data according to global standard processes.
- Monitor payroll-related data in HR Core, ensuring supporting documentation is in place.
- Play a key role in the 'lock and unlock' process of critical data within HR Core.
- Capture ELCM-related activities into appropriate systems and record employee queries in an IT system (ticketing tool).
- Process ownership of the complete employee life cycle from Hire to Retire/Termination, ensuring execution and delivery of ELCM services according to defined Service Level Agreements (SLAs).
- Extract reports for internal data quality through Ad-hoc queries or customized Transaction codes.
- Liv
- Strive to uphold HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED's core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.
Your Background
- A bachelor's degree in any stream.
- At least 1-2 years of experience in HR Shared Services in a global organization is advantageous.
- Knowledge of new hire Onboarding activities and employee data management.
- Experience in Workday, SAP, and ServiceNow is preferred.
- Proficiency in MS Office and excellent written and verbal communication skills.
- Ability to manage multiple demands on time and work with cross-functional teams.
- Quick learner.
- A collaborative, solutions-oriented approach, strong analytical skills, and a proactive way of working to serve customers with a 'can-do' attitude.
- Flexible to work in shifts and able to work in a fast-paced, multi-tasking, high-transaction team environment.
- Proficiency in both spoken and written English language is required.
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