Senior Process Analyst – Global HR Shared Services
3 weeks ago
To ensure high-quality service delivery, the successful candidate will be responsible for effectively handling daily volumes in support of our team's service level agreements. This involves collaborating with on-shore counterparts to drive process improvements and ensure seamless interactions.
Main Responsibilities:
- Handling new hires, resignations, and data management processes for North America and the UK
- Tier 1 Payroll Support for North America and the UK
- Employee benefit administration for the USA and UK/APAC Regions
- Background verifications for North America and the UK/APAC Regions
- Employee referencing for North America and the UK/APAC Regions
- Employee leave administration for North America and the UK/APAC Regions
- Employee performance management administration for North America and the UK/APAC Regions
- Employee profile management: Troubleshoot queries related to login/access roles/passwords
- Vendor management and invoice processing for USA and UK/APAC
Requirements:
- Graduation and PG in HR will be an added advantage
- Knowledge of ERPs is essential
- Strong knowledge of US and UK regulatory/statutory requirements, Employee benefits, and labor laws is required
- Prior HR transition experience is necessary
- Maintaining trackers and performing regular RCAs are key responsibilities
- Adherence and regular revival of HRSS SOPs are essential
About Us:
Gallagher is a leading provider of risk management, insurance brokerage, and human capital consulting services. We are committed to delivering exceptional service and expertise to our clients.
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