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Business Development Manager

3 weeks ago

Mohali, Punjab, India TeamLease Edtech Full time

Role Overview

At TeamLease Edtech, we are seeking a skilled Business Development Manager to lead our learning solutions efforts.

About the Role

We offer a competitive salary of $60,000 - $80,000 per annum, based on experience and qualifications.

Key Responsibilities

  • Hire, train, and coach call center counselors to deliver exceptional learning experiences.
  • Analyze call center data to improve processes, optimize resource allocation, and enhance efficiency.
  • Conduct performance reviews, track metrics, and provide coaching and feedback to staff.
  • Liaise with clients, manage relationships, and submit reports as required.
  • Monitor performance, update management, and drive continuous improvement initiatives.
  • Report on daily call center operations and ensure lead conversion to closure through effective caller management.

Required Skills and Qualifications

  • Exceptional communication, leadership, and interpersonal skills.
  • Ability to multitask, remain calm under pressure, and make decisive decisions.
  • Patient and dynamic personality with strong coaching and problem-solving skills.
  • Open to working beyond fixed office hours, if required.

Benefits

We offer a supportive work environment, opportunities for growth and development, and exposure to managing channel partners.

About Us

TeamLease Edtech is India's leading learning solutions company, providing comprehensive services across universities and corporates. We have an exclusive partnership with 40 of India's largest universities and work with 500 corporates in their upskilling/skilling initiatives.