IT Support Specialist
6 hours ago
This exciting role offers the opportunity to be part of a global team that provides exceptional IT support services. As an IT Support Specialist, you will be responsible for delivering high-quality support to internal users, troubleshooting hardware and software issues, and escalating complex problems when necessary.
About BechtelBechtel is a world-renowned infrastructure company that has been helping customers complete projects in 160 countries since 1898. We pride ourselves on our commitment to delivering successful outcomes and making a lasting positive impact on the world.
Key Responsibilities- Provide first-level Help Desk Support to internal users via phone, email, and chat.
- Troubleshoot hardware and software issues, including level 2 support for Microsoft Windows 10/11/MAC operating systems and Microsoft Office 365 suite.
- Escalate complex problems to senior technical staff as needed.
- Bachelor's Degree in Computer Information Systems or related field preferred.
- 5+ years' experience with standard hardware, software, operating systems, and database technologies.
- MCITP/Azure AZ-900 certification or equivalent expected.
- Excellent customer service skills and ability to work in a dynamic environment.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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