Regional Service Operations Manager

3 weeks ago


Ahmedabad, Gujarat, India Mettler Toledo Full time
Service and Sales Team Lead

We are seeking a skilled Service and Sales Team Lead to join our team. As a key member of our team, you will be responsible for leading our sales and service teams in achieving their goals and objectives.

Key Responsibilities:

  • Service Sales: Forecasting, planning, execution, and collection for service products. Align and manage Telesales, Service Sales, Inside Sales, and Contract Admin teams.
  • Delegation and Tracking: Delegation and tracking of all service calls on a weekly/monthly basis without any escalation.
  • Customer Experience: Improve customer experience by seeking feedback through regular site visits.
  • Team Management: Ensure training, upgrade skills, and continually motivate for excellent performance.
  • Territory Mapping: Territory mapping to ensure better reach to customers and thereby achieve all service KPIs.
  • Ownership and Accountability: Ownership, accountability, and responsibility to deliver on key performance indicators for business and operations, thereby building customer relationships.

Requirements:

  • B.E. in Electronics/Instrumentation with a minimum of 15 years of work experience in team management, business acumen, customer management, and service delivery.
  • Language proficiency: English - Good verbal and written communication skills are a must.
  • Knowledge of Excel and data analytics.
  • Service experience on analytical/industrial instruments would be an added advantage.
  • Overall and specific experience: Experience on a team manager/leadership role.


  • Ahmedabad, Gujarat, India OneWorldLogistics LTD Full time

    Job Summary:OneWorldLogistics LTD seeks a skilled Regional Manager to oversee sales operations in a specific territory. The ideal candidate will have experience in managing sales teams, handling customer queries, and ensuring smooth operations.Main Responsibilities:Develop and implement sales strategies to increase market share and customer retention.Monitor...


  • Ahmedabad, Gujarat, India Adani Realty Full time

    About the Role:This key leadership position oversees the smooth functioning of facility management across all projects and townships for Adani Realty. As a Regional Operations Manager, you will lead a team to deliver exceptional facility management services across pan India.Key Responsibilities:Ensure uniformity and seamless operations of facility management...


  • Ahmedabad, Gujarat, India Mettler Toledo Full time

    Job SummaryWe are seeking a highly skilled Regional Service Manager to join our team at Mettler Toledo. As a Regional Service Manager, you will be responsible for leading our service sales team and ensuring top quality service to both internal and external customers.Key ResponsibilitiesForecasting, planning, execution, and collection for service...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management SpecialistAt Siemens Energy, we're looking for a skilled Regional HR Services Management Specialist to join our team. As a key member of our HR Services team, you will be responsible for delivering local HR administrative tasks within your scope, working closely with the Regional HR Services Manager for the Middle East...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management Specialist Job SummaryWe are seeking a highly skilled Regional HR Services Management Specialist to join our team at Siemens Energy in India. In this role, you will be responsible for delivering local HR administrative tasks within your scope, working closely with the Regional HR Services Manager responsible for the Middle...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleLocationIndia, Gujarat, Ahmedabad, RemoteCompanySiemens Energy Industrial Turbomachinery India Private LimitedOrganizationRegional Hubs, Business Unit, Asia PacificFull / Part timeFull-timeExperience LevelExperienced ProfessionalA Snapshot of Your DayAs a Regional HR Services Management Specialist, you...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management Specialist Role OverviewSiemens Energy is seeking a highly skilled Regional HR Services Management Specialist to join our team in India. As a key member of our Regional HR Services team, you will be responsible for delivering local HR administrative tasks within your scope.About the RoleWorking closely with the Regional HR...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleAs a Regional HR Services Management Specialist at Siemens Energy, you will be responsible for delivering local HR administrative tasks within your scope, working closely with the Regional HR Services Manager for the Middle East region. Your primary focus will be on ensuring efficient and effective HR...


  • Ahmedabad, Gujarat, India Rentokil Initial Full time

    About Rentokil Initial HygieneAs a trusted hygiene solution provider globally, our company has 120 years of experience in delivering tailored solutions to meet customised business needs, ensuring 100% peace of mind with our services.We offer a wide range of washroom hygiene services, including air fresheners, sanitisers, feminine hygiene units, hand dryers,...


  • Ahmedabad, Gujarat, India Mettler Toledo Full time

    Job SummaryAs a Regional Service Manager at Mettler Toledo, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive business growth. Your primary focus will be on service sales, forecasting, planning, execution, and collection for service products. You will also be responsible for...


  • Ahmedabad, Gujarat, India Siemens Energy Full time

    Regional HR Services Management SpecialistAbout the RoleAs a Regional HR Services Management Specialist at Siemens Energy, you will play a pivotal role in delivering local HR administrative tasks within your scope, primarily related to tasks not provided by an external provider.Working closely with the Regional HR Services Manager for the Middle East region,...


  • Ahmedabad, Gujarat, India Sterling Hospitals Full time

    Job Title: Regional Director of OperationsJob Summary: Sterling Hospitals is seeking a highly skilled Regional Director of Operations to lead our geographic business unit and drive operational excellence across our hospitals.Main Responsibilities:Strategic Planning and Execution:Develop and implement operational strategies to align with Sterling Hospitals'...


  • Ahmedabad, Gujarat, India Sterling Hospitals Full time

    Job Title: Zonal DirectorAt Sterling Hospitals, we are seeking a highly skilled and experienced Zonal Director to lead our operations in a specific geographical region. The successful candidate will be responsible for overseeing the operational efficiency and performance of our hospitals within the zone, ensuring optimal resource utilization and...


  • Ahmedabad, Gujarat, India Career Point Placement Services Full time

    Career Point Placement Services is seeking a Regional Operations Lead to manage diverse operations from a distance. As a strategic leader, you will be responsible for developing and implementing effective business development strategies to ensure long-term success.The ideal candidate will have excellent leadership skills and be able to optimize and oversee...


  • Ahmedabad, Gujarat, India Surya International Enterprise Private Limited Full time

    Job Title: Regional Operations DirectorJob Summary:We are seeking a highly experienced Regional Operations Director to lead our operations within a designated zone. As a key member of our team, you will be responsible for overseeing all EPC operations, ensuring projects are delivered on time, within budget, and meet quality standards.Key...


  • Ahmedabad, Gujarat, India OneWorldLogistics LTD Full time

    **Job Title:** Regional Logistics Manager**Job Description:**A Regional Logistics Manager is responsible for overseeing sales operations in a specific territory. This includes handling customer inquiries, ensuring smooth operations, and monitoring daily/weekly/monthly sales in line with the defined budget and strategy.**Key Responsibilities:**• Business...


  • Ahmedabad, Gujarat, India TrekW Full time

    Key Responsibilities:To improve service level and ensure adherence to SLAs with clearing and forwarding agencies (CFAs).Supervise CFA operations including order-taking, dispatch, billing, commission of payment, stock verification, and statutory compliance.Coordinate with the regional sales team on commercial processes and compliances.Ensure timely release of...


  • Ahmedabad, Gujarat, India TrekW Full time

    TrekW is seeking a skilled Regional Commercial Manager to oversee the company's commercial processes and ensure compliance with statutory requirements.Key Responsibilities:To improve the service level of our Commercial Field Associates (CFAs).Supervise CFA operations, including order-taking, dispatch, billing, commission of payment, regular stock...


  • Ahmedabad, Gujarat, India Sterling Hospitals Full time

    Job Description: As a Regional Operations Director at Sterling Hospitals, you will be responsible for overseeing the operational efficiency and performance of a specific geographical region or zone. Your primary objective will be to align zonal operations with the overall business strategy, ensuring optimal resource utilization, cost-effectiveness, and...


  • Ahmedabad, Gujarat, India Mettler Toledo Full time

    Key Responsibilities:Drive sales and service performance across the region, ensuring alignment with company goals.Lead and manage a team of sales and service professionals, focusing on developing their skills and motivation.Develop and implement territory mapping strategies to improve customer reach and achieve key performance indicators (KPIs).Maintain...