Service Operations Manager

3 weeks ago


Ahmedabad, Gujarat, India Mettler Toledo Full time

Key Responsibilities:

  • Drive sales and service performance across the region, ensuring alignment with company goals.
  • Lead and manage a team of sales and service professionals, focusing on developing their skills and motivation.
  • Develop and implement territory mapping strategies to improve customer reach and achieve key performance indicators (KPIs).
  • Maintain strong relationships with internal stakeholders, ensuring close alignment and effective communication.
  • Engage with the team to drive overall development and deliver on expectations.

Requirements:

  • B.E in Electronics / Instrumentation with a minimum of 15 years of experience in team management, business acumen, customer management, and service delivery.
  • Excellent verbal and written communication skills in English.
  • Knowledge of Excel and data analytics.
  • Experience in a team manager or leadership role is desired.

About the Role:

  • Work with a collaborative and innovative team.
  • Opportunities to work with global teams.
  • Open, fair, and inclusive environment.
  • Multiple learning and growth opportunities.
  • Medical insurance for you and your family, with access to telemedicine.
  • Work for a respected brand known worldwide for precision, quality, and innovation.


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