Customer Retention Specialist

Job Title:Customer Retention Strategist About the JobWe are seeking an experienced Customer Retention Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and executing life cycle marketing strategies across various channels.Your primary goal will be to generate deep insights about customers that...

Company DescriptionEstablished in 2011, Petpooja is the largest SMB SaaS company with over 100,000 clients in India, the Middle East, the UAE, South Africa, and Canada. We provide holistic management solutions for the restaurant industry, encompassing billing, inventory management, online ordering, and comprehensive management modules. We operate in more...

Roles and ResponsibilitiesManage customer retention through effective communication, issue resolution, and process improvements.Identify and resolve issues promptly to prevent churn and improve overall customer satisfaction.Collaborate with internal teams to implement process improvements that enhance the overall customer experience.Develop strong...

We are seeking a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key Responsibilities:Contact customers to resolve outstanding...

Customer Retention ManagerWe are seeking a skilled and passionate Customer Retention Manager to strengthen our relationships with loyal customers. This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.Key Responsibilities:Design and Execute Customer Retention Journeys: Onboarding,...

Customer Retention ProfessionalAs a proactive customer retention professional, you will play a pivotal role in managing customer interactions, driving subscription purchases, and resolving outstanding overages.The successful candidate will be responsible for contacting customers whose trials have expired, facilitating purchases, processing orders, and...

Job Description – D2C Retention Marketing ExecutivePosition:D2C Retention Marketing ExecutiveExperience:2 to 5 YearsLocation: AhmedabadDepartment:MarketingAbout DermatouchAt Dermatouch, we are committed to delivering high-quality skincare solutions through innovation and customer-centric approaches. As we expand our D2C presence, we are looking for a...

Key Role: Retention StrategistUnlock the Power of User RetentionRetention Strategist Role Overview:The role requires a strategic thinker to develop innovative retention strategies and drive user engagement. The successful candidate will be responsible for designing, implementing, and optimizing retention campaigns to minimize churn.At-Risk User Intervention...

Client Success ManagerWe are seeking a highly skilled Client Success Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our key clients, ensuring their needs are met and exceeded.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work...

Customer Retention SpecialistA six-month contract opportunity with a global technology leader requires a proactive and organized individual to oversee customer interactions, foster subscription growth, and resolve outstanding overages.The successful candidate will contact customers whose trials have expired, facilitate purchases, process orders, and address...