Customer Retention Specialist

7 days ago

Ahmedabad, Gujarat, India beBeeClientSuccess Full time ₹ 1,50,000 - ₹ 28,00,000
Client Success Manager

We are seeking a highly skilled Client Success Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our key clients, ensuring their needs are met and exceeded.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment and manage multiple priorities. They will also possess strong negotiation and problem-solving abilities, as well as proficiency in CRM software and Microsoft Office suite.

This is an exciting opportunity for a motivated and results-driven individual to take ownership of client relationships and drive business growth. If you are a strategic thinker with a passion for delivering exceptional customer experiences, we want to hear from you.

Key Responsibilities:
  • BUILD AND MAINTAIN STRONG CLIENT RELATIONSHIPS
  • UNDERSTAND CLIENT NEEDS AND OBJECTIVES THOROUGHLY
  • SERVE AS PRIMARY POINT OF CONTACT FOR KEY CLIENTS
Required Skills and Qualifications:
  • Bachelor's degree in business administration, marketing, or related field
  • Proven experience of 2-4+ years in a similar role
  • Excellent communication and interpersonal skills
  • Strong negotiation and problem-solving abilities
  • Ability to work effectively in a fast-paced environment and manage multiple priorities
  • Proficiency in CRM software and Microsoft Office suite
Preferred Qualifications:

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