Customer Success Advocate for Toy and Gaming Marketplace
1 month ago
Snooplay is a pioneering online marketplace catering to diverse age groups, from kids to adults and individuals with special needs. Our platform empowers users to discover the perfect toy or game tailored to their personalities, interests, and skill development goals.
We are seeking an exceptional Customer Success Specialist to join our team of rockstars across various verticals. If you're a passionate and driven individual willing to take on new challenges and contribute to a start-up's growth journey, we'd love to hear from you.
This role involves:
- Providing top-notch customer support via chat, email, and phone
- Collaborating closely with operations and social media teams to resolve customer queries
- Assisting customers with order placement, exchanges, or refunds
- Ensuring timely follow-ups with customers for order confirmations
- Maintaining accurate reports on refunds, disputes, and other customer success metrics
To succeed in this position, you'll need:
- A strong understanding of Excel/Google Spreadsheets basics, including V-Look Up and Pivot Tables
- Excellent command of the English language
- 1-2 years of work experience
- Exceptional multitasking abilities
We offer a competitive salary package of ₹4,00,000 - ₹5,00,000 per annum (all fixed), providing a stable foundation for your career growth.
-
Customer Success Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India Policybazaar Full timeAbout the Role:We are seeking a highly experienced Customer Success Specialist to join our team at Policybazaar. As a key member of our sales and marketing team, you will be responsible for driving business growth through effective lead generation, customer relationship management, and marketing initiatives.Responsibilities:Develop and execute sales...
-
Kanpur, Uttar Pradesh, India MyYogaTeacher Full timeJob Description:We are seeking an experienced Onboarding & Support Specialist to join our team at MyYogaTeacher. This is a mid-senior level position that requires exceptional communication skills, high-touch customer service expertise, and a passion for student success.About the Role:This Customer Support Specialist will be responsible for providing...
-
Customer Onboarding and Sales Professional
2 weeks ago
Kanpur, Uttar Pradesh, India SL Finserv - Investing For A Better Future Full time**Overview:**We are seeking an experienced professional to join our team as a Customer Onboarding and Sales Specialist. This role involves building strong relationships with potential clients, guiding them through our onboarding process, and ensuring a seamless transition to our services.The ideal candidate will have excellent communication skills, the...
-
Web3 User Experience Designer
2 weeks ago
Kanpur, Uttar Pradesh, India Recruin Full timeAbout ITH TechnologiesITH Technologies is a leading technology infrastructure development and consulting firm that offers a complete suite of End-To-End solutions to clients and partners around the globe. They help in Blockchain Consulting, Business Strategy Consulting, Incubation, Startup Accelerator, Private Sales, Public Relations, Marketing of products....
-
Export Customer Service Representative
3 weeks ago
Kanpur, Uttar Pradesh, India Torpedo shoes pvt ltd Full timeJob SummaryWe are seeking a highly skilled Export Customer Service Representative to join our team at Torpedo Shoes Pvt Ltd in Kanpur. The successful candidate will be responsible for handling export inquiries, processing orders, coordinating shipments, and providing excellent customer service to international clients.About UsTorpedo Shoes Pvt Ltd is a...
-
Digital Transformation Strategist
1 month ago
Kanpur, Uttar Pradesh, India Gravitee Full timeAbout GraviteeGravitee is a leading open-source API platform that empowers developers and business users to build, manage, and monitor their APIs. Our mission is to provide effortless control over the entire API ecosystem, making it easier for customers to achieve their digital transformation goals.The Role: Technical Account ManagerJob DescriptionWe are...
-
Human Resources Business Partner
2 weeks ago
Kanpur, Uttar Pradesh, India University Living Full timeUniversity Living is a global student housing marketplace offering 2 million beds in 65,000 properties across 515 international education hubs worldwide.About the RoleThis is a full-time on-site position for a People Operations Manager at University Living in Noida. The successful candidate will be responsible for overseeing various HR functions, managing...
-
Amazon Brand Director
2 weeks ago
Kanpur, Uttar Pradesh, India GigaBrain Full timeAbout This RoleWe are seeking a seasoned Amazon Brand Director to join our team at GigaBrain. As a key member of our operations, you will focus on building long-term relationships with clients and overseeing their milestones.Job DescriptionThis role involves managing client satisfaction and retention while ensuring seamless operations. Key responsibilities...
-
Senior Marketing Coordinator
1 month ago
Kanpur, Uttar Pradesh, India 20Med Full timeJob DescriptionWe are seeking a highly skilled and motivated Senior Marketing Coordinator to join our team at 20Med. As a key member of our marketing department, you will be responsible for executing targeted email and WhatsApp marketing campaigns that drive engagement and conversions.About the RoleYou will analyze the performance of both email and WhatsApp...
-
Mutual Fund Onboarding Expert
3 weeks ago
Kanpur, Uttar Pradesh, India SL Finserv - Investing For A Better Future Full time**About Us:**SL Finserv - Investing For A Better Future, a forward-thinking organization, is seeking an exceptional individual to fill the role of Customer Calling and Onboarding Specialist. As a key member of our team, you will be responsible for delivering outstanding customer experiences through proactive communication and seamless onboarding processes.We...
-
Talent Management and Operations Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India University Living Full timeAt University Living, we are seeking an experienced People Operations Manager to join our team in Noida. As a key member of our HR department, you will play a critical role in shaping the company culture and ensuring that our employees have the tools and support they need to succeed.About the CompanyUniversity Living is a leading global student housing...
-
Innovative Product Experience Designer
3 days ago
Kanpur, Uttar Pradesh, India Recruin Full timeJob Overview:We are seeking an experienced UI/UX Designer to join our team at Infotech Hub. The ideal candidate will have a passion for applying user-centred design methods to solve complex problems and create engaging product experiences.About the Role:The successful candidate will be responsible for evolving the experience of planning Web3 market-leading...
-
Amusement Center Operations Manager
3 weeks ago
Kanpur, Uttar Pradesh, India Skyjumper Sports and Amusements Pvt Ltd Full timeAbout Us:SkyJumper Sports and Amusements Pvt Ltd is a rapidly expanding Indoor Amusement Center chain that offers an unparalleled entertainment experience to families and friends. With over 16 locations across 13 cities, we pride ourselves on delivering high-quality service under the brand name "SkyJumper Trampoline Park" and "SkyJumper GoBananas".We seek a...
-
Mutual Fund Onboarding Associate
2 weeks ago
Kanpur, Uttar Pradesh, India SL Finserv - Investing For A Better Future Full timeWe are seeking a proactive and customer-focused individual to join SL Finserv as a Mutual Fund Onboarding Associate. The primary responsibilities include reaching out to potential clients, explaining product benefits, assisting them with onboarding processes, and ensuring smooth transitions to our services.The ideal candidate should have excellent...
-
IT Sales Strategist
2 weeks ago
Kanpur, Uttar Pradesh, India Dreamstel Full timeAbout Dreamstel: We are a dynamic company in the industry, seeking a skilled professional to lead our sales efforts. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase revenue, and managing customer relationships.Job Summary: We are looking for an experienced IT Sales...
-
Business Growth Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India Dreamstel Full timeAbout Dreamstel: We are a forward-thinking company in the industry, seeking a skilled Business Growth Specialist to join our team. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase revenue, and managing customer relationships.Job Summary: We are looking for an experienced...
-
Sales and Marketing Development Manager
2 weeks ago
Kanpur, Uttar Pradesh, India Dreamstel Full timeAbout Dreamstel: A leading company in the industry, seeking a talented professional to lead our sales and marketing efforts. As a key member of our team, you will be responsible for driving business growth, developing and implementing strategies to increase revenue, and managing customer relationships.Job Summary: We are looking for an experienced Sales and...
-
Kanpur, Uttar Pradesh, India Agent On Tube Full timeAbout Agent On Tube">At Agent On Tube, we're revolutionizing the real estate industry by empowering Realtors to harness the power of YouTube and online video for lead generation, remote sales, and team building. Our innovative approach has helped numerous agents save thousands of hours and increase their revenue.The Role">This is a full-time contract remote...
-
Senior Debt Recovery Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India Turno Full timeJob SummaryWe are seeking a highly skilled Senior Debt Recovery Specialist to join our team at Turno. In this role, you will be responsible for conducting field visits to customers' locations to recover outstanding debts, negotiating payment plans and settlements with customers, and updating customer records and collection status in the system.Key...
-
Dynamics Business Central Solution Architect
1 week ago
Kanpur, Uttar Pradesh, India MKU Full timeWe are seeking a highly skilled Dynamics Business Central Solution Architect to join our team at MKU. As a key member of our IT department, you will be responsible for designing, implementing, and supporting Microsoft Dynamics 365 Business Central solutions that meet the needs of our clients.About the RoleThe successful candidate will have a strong...