Customer Support Associate
4 weeks ago
We are seeking an exceptional Customer Support Associate - Product Advisor to join our team at Onestore India Private Limited. This role involves providing top-notch customer support and guidance on our products, ensuring customers receive the best possible experience.
Responsibilities- Initial Contact and Engagement: Respond promptly and professionally to incoming inquiries, leads, and sales opportunities via various channels.
- Customer Needs Assessment: Engage with potential customers to understand their requirements, address their questions, and provide relevant information about our company's products or services.
- Rapport Building and Relationship Management: Build strong relationships with customers to gain their trust and confidence in our offerings.
- Sales and Service Delivery: Use consultative selling techniques to assess customer needs, identify opportunities, and tailor product or service recommendations to meet their specific requirements.
To succeed in this role, you should have:
- Proven Sales Experience: A minimum of 2-4 years of experience in sales, preferably in an inbound sales or customer service environment.
- Excellent Communication Skills: Strong verbal and written communication skills to engage and connect with customers effectively.
- Negotiation and Persuasion: The ability to negotiate and persuade customers to purchase our products or services.
As a valued member of our team, you will enjoy:
- Competitive Salary: An estimated salary of ₹3 to 5 LPA.
- Bonus and Incentives: Opportunities to earn bonuses and incentives based on performance.
- Professional Development: Ongoing training and development opportunities to enhance your skills and knowledge.
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Customer Support Representative
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Customer Support Associate
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Najafgarh, Delhi, India Onestore India Private Limited Full timeAbout Onestore India Private LimitedFounded in 2012, Onestore India Private Limited is a leading provider of cyber surveillance and cell phone monitoring services to employers and parents worldwide.
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