Customer Support Representative

3 weeks ago

Najafgarh, Delhi, India Onestore India Private Limited Full time
Job Summary

We are seeking a highly motivated and experienced Customer Support Associate to join our team at Onestore India Private Limited. As a key member of our sales and customer service team, you will be responsible for engaging with potential customers who have shown interest in our cyber surveillance and cell phone monitoring services.

This role requires exceptional communication skills, product knowledge, and the ability to work collaboratively with other sales and customer service teams. You will be responsible for understanding customer needs, providing relevant information about our products or services, and building strong relationships with customers to gain their trust and confidence.

Key Responsibilities
  • Respond promptly and professionally to incoming inquiries, leads, and sales opportunities through various channels such as phone calls, emails, live chat, or social media platforms.
  • Engage with potential customers to understand their requirements, address their questions, and provide relevant information about our products or services.
  • Build rapport and establish strong relationships with customers to gain their trust and confidence in our company's offerings.
  • Use consultative selling techniques to assess customer needs, identify opportunities, and tailor product or service recommendations to meet their specific requirements.
  • Explain product features, benefits, pricing, and terms to customers, ensuring they have a clear understanding of what they will receive.
  • Collaborate closely with other departments such as marketing, customer support, and product development to stay updated on new offerings, promotions, and customer feedback.
  • Accurately maintain customer information, sales activities, and updates in our CRM system.
  • Meet or exceed assigned sales targets, objectives, and key performance indicators (KPIs) by consistently achieving individual and team sales quotas.
  • Stay up to date with industry trends, competitor products, and market conditions to effectively position our company's offerings and differentiate them from competitors.
Requirements and Qualifications

To succeed in this role, you should have:

  • Proven experience in sales, preferably in an inbound sales or customer service environment.
  • Excellent verbal and written communication skills with the ability to engage and connect with customers effectively.
  • Strong negotiation and persuasion skills to close sales deals and overcome objections.
  • Ability to understand customer needs and provide appropriate solutions.
  • Good product knowledge and the ability to learn and adapt to new products and services quickly.
  • Familiarity with CRM systems and proficiency in using sales-related software and tools.
  • Results-driven mindset with a track record of meeting or exceeding sales targets.
  • Excellent time management and organizational skills to prioritize and handle multiple leads simultaneously.
  • Strong teamwork and collaboration skills to work effectively with cross-functional teams.
Compensation Package

The successful candidate can expect a competitive salary of ₹4 LPA and a range of benefits that include:

  • Rotational shift timings.
  • Access to ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

  • Customer Service Representative

    3 weeks ago

    Najafgarh, Delhi, India Onestore India Private Limited Full time

    About the RoleWe are seeking an experienced Customer Service Representative to join our dynamic team at Onestore India Private Limited. In this role, you will be responsible for delivering exceptional customer service while converting incoming inquiries into sales.

  • Customer Service Representative

    1 month ago

    Najafgarh, Delhi, India Onestore India Private Limited Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Onestore India Private Limited. As a Customer Service Representative, you will be responsible for engaging with potential customers, converting leads into sales, and providing exceptional customer...

  • Customer Service Representative with Excellent Communication Skills

    3 weeks ago

    Najafgarh, Delhi, India Onestore India Private Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our customers, converting inbound inquiries into sales, and ensuring their satisfaction with our products.Key...

  • Sales Development Representative

    3 days ago

    Najafgarh, Delhi, India Zero Solution Full time

    Job Title: Sales Development RepresentativeLocation: Okhla Phase 2, South DelhiWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at Zero Solution.The successful candidate will be responsible for generating new business opportunities through cold calling, email outreach, and other prospecting...

  • Customer Support Associate

    4 weeks ago

    Najafgarh, Delhi, India Onestore India Private Limited Full time

    About the RoleWe are seeking an exceptional Customer Support Associate - Product Advisor to join our team at Onestore India Private Limited. This role involves providing top-notch customer support and guidance on our products, ensuring customers receive the best possible experience.ResponsibilitiesInitial Contact and Engagement: Respond promptly and...

  • Business Development Representative

    3 weeks ago

    Najafgarh, Delhi, India DigiNhance pvt ltd Full time

    We are seeking a seasoned Business Development Representative for DigiNhance pvt ltd to spearhead our expansion in the FMCG/Cosmetic industry.The ideal candidate will be responsible for driving sales and revenue growth in multiple locations, including South Delhi, Vizag, Mysore, and Warangal.Key responsibilities include building and maintaining strong...

  • Business Development Representative

    4 weeks ago

    Najafgarh, Delhi, India Enlisting Full time

    About Enlisting HR ServicesHeadquartered in New Delhi, Enlisting HR Services accelerates business potential with innovative human resource services. Our team is dedicated to providing expert solutions that cater to the evolving needs of businesses.Job OverviewWe are seeking a highly motivated Business Development Representative with 1-3 years of experience...

  • Desktop Support Specialist

    3 weeks ago

    Najafgarh, Delhi, India Axiom Technologies Full time

    Job Description:Axiom Technologies, a leading global IT services partner, is seeking a highly skilled Desktop Support Officer to join our team. This role offers an exciting opportunity to work with medium to large-scale enterprises, providing timely and accurate support for end-users within the organization's desktop computing environment.The ideal candidate...

  • Customer Service Strategist

    1 week ago

    Najafgarh, Delhi, India Substance Communication Full time

    Job Title: Customer Service Strategist">Company Overview:">At Substance Communication, a Hybrid Advertising Creative Digital Marketing Agency, we are looking for a skilled Custoemr Service Strategist to assist clients with product and service issues, maintain high customer retention levels, and grow business relationships. Our ideal candidate will help our...

  • Desktop Support Specialist

    4 weeks ago

    Najafgarh, Delhi, India Axiom Technologies Full time

    Axiom Technologies Job DescriptionWe are seeking a skilled Desktop Support Officer to join our team at Axiom Technologies, a global IT services partner supporting medium to large-scale enterprises. Our ideal candidate will possess excellent end-user computing skills, strong analytical capabilities, and a passion for delivering quality service.About the...

  • SEO Support Specialist

    3 weeks ago

    Najafgarh, Delhi, India Exportersindia Full time

    Company OverviewExportersindia is a leading company in the ITES industry, seeking an experienced SEO Support Specialist to join our team. With a strong focus on Search Engine Optimization and Online Advertising, we are committed to delivering exceptional results.About the RoleWe are looking for a highly skilled and motivated individual with excellent verbal...

  • Strategic Support Associate to Senior Executive

    2 weeks ago

    Najafgarh, Delhi, India Oxxy Healthcare Full time

    Company OverviewOxxy Healthcare is a rapidly expanding company with a strong presence nationwide, boasting over 2 million paying customers. With ambitions to become a unicorn by 2025, the company offers profitable complementary solutions to healthcare insurance.The business is looking to experience significant growth in the next two years, making this an...

  • Customer Support Associate

    4 weeks ago

    Najafgarh, Delhi, India Onestore India Private Limited Full time

    About Onestore India Private LimitedFounded in 2012, Onestore India Private Limited is a leading provider of cyber surveillance and cell phone monitoring services to employers and parents worldwide.

  • Business Development Representative

    3 weeks ago

    Najafgarh, Delhi, India DigiNhance pvt ltd Full time

    Job DescriptionWe are seeking an experienced Field Sales Executive to join our team at DigiNhance pvt ltd.About the Role:To drive sales and achieve revenue targets in assigned territories across South Delhi, Vizag, Mysore, and Warangal.Built strong relationships with retailers, distributors, and other stakeholders to ensure successful business growth.To...

  • Career Opportunities for Fashion Enthusiasts

    4 weeks ago

    Najafgarh, Delhi, India Li'l Diva Full time

    Company OverviewL'il Diva is a dynamic and innovative fashion brand that has been making waves in the industry since its inception. With a strong presence in malls like DLF Promenade and DLF Mall of India, the brand has expanded its reach through online platforms. We are now looking to build a team of talented individuals who share our passion for...

  • Strategic Executive Support Specialist

    1 week ago

    Najafgarh, Delhi, India Oxxy Healthcare Full time

    OverviewOxxy Healthcare is a rapidly growing company with a presence across the country, serving over 2 million paying customers.The company aims to reach unicorn status by 2025 and offers complementary solutions to healthcare insurance, making it a profitable startup.Salary and BenefitsWe offer an attractive salary package, along with great pay scales and...

  • Visual Branding Expert

    2 weeks ago

    Najafgarh, Delhi, India ADSENSE DESIGNS Full time

    About ADSENSE DESIGNSADSENSE DESIGNS in West Delhi is a leading creative agency dedicated to empowering businesses through innovative and captivating designs. Our mission is to bridge the gap between clients and customers by presenting products in an aesthetically pleasing manner, thereby driving customer engagement and sales.Job SummaryWe are seeking a...

  • Software Engineer with Django Expertise

    3 weeks ago

    Najafgarh, Delhi, India TIF Technologies Full time

    About the company:TIF Technology, a leading innovator in technology solutions, empowers business transformation and growth through its cutting-edge services. As a full-service agency, The Ideaz Factory focuses on breakthrough innovation, delivering exceptional campaigns, tech solutions, product launches, event execution, brand management, media buying, and...

  • Client Relationship Manager

    1 week ago

    Najafgarh, Delhi, India Substance Communication Full time

    At Substance Communication, a leading hybrid advertising and digital marketing agency, we are seeking a highly skilled Client Service Executive to join our team.Job OverviewWe are looking for a talented individual who can assist clients with products and services issues, maintain high customer retention levels, and help grow business relationships with...

  • Email Marketing Strategist

    4 weeks ago

    Najafgarh, Delhi, India Wesolveforyou Full time

    Wesolveforyou Email Marketing Specialist RoleWe are seeking a talented and driven Email and WhatsApp Marketing Specialist to join our marketing team. As a Customer Retention Specialist, you will be responsible for developing and executing strategic campaigns to engage our audience, drive sales, and increase brand loyalty through email and WhatsApp...