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Customer Experience Specialist

2 months ago


Gurgaon, Haryana, India AB7 Solutions Full time
About AB7 Solutions

AB7 Solutions is a pioneering global service company dedicated to delivering exceptional customer experiences for its clients. With a focus on continuous innovation and out-of-the-box solutions, we empower our customers to achieve exponential growth.

We leverage cutting-edge technology to drive interactions, ensuring procedures are viewed in novel ways. Our transformation levers are designed to accelerate interactions, making us easier and more efficient.

The Role

Job Profile: Customer Service Representative (Chat/Email)

  • Location: Gurugram
  • Mode: Work From Office
  • Working Days: 5 days
  • Shift Timings: Rotational Shifts

As a Customer Service Representative, you will provide exceptional customer service through chat or email, resolving inquiries and complaints while adhering to company policies and procedures.

Salary and Benefits

We offer a competitive salary of ₹22K + ₹2K PLI (post training) for experienced candidates and ₹20K + ₹2K PLI (post training) for freshers. Additionally, you will enjoy a fantastic work culture and opportunities within a market leader in the telecommunications industry.

Requirements

To excel in this role, you should have:

  • Fresher or experienced with a minimum of 6 months experience
  • UG or graduate degree
What's on Offer?

You will join a company with a solid track record of performance, working in a collaborative environment that values innovation and excellence. Take the first step towards a rewarding career with AB7 Solutions