
Sales Business Developer
4 days ago
We are seeking a results-driven and strategic Sales Business Developer to join our growing team, focusing on the SMB market.
In this role, you'll play a critical part in driving business growth by helping small and medium-sized businesses discover the value of our unified PSA-RMM platform.
You'll be responsible for managing end-to-end sales cycles, building strong customer relationships, and delivering solutions that align with the unique needs of IT service providers.
- Critical Sales Skills: Develop tailored sales strategies for SMB prospects, positioning SuperOps as a modern, effective solution for ITSM and MSP operations.
- Pipeline Development: Identify and qualify new opportunities through inbound efforts, discovery calls, and virtual meetings, ensuring a consistent and healthy sales pipeline.
- Customer Engagement: Build trust and influence among key decision-makers by understanding their business needs and demonstrating how SuperOps can drive operational efficiency.
- Sales Execution: Manage full-cycle sales processes, including demos, proposals, negotiation, and closing—while maintaining a customer-centric approach throughout.
- Collaboration: Partner with teams across Marketing, Solutions Engineering, and Customer Success to ensure a cohesive and seamless experience for every customer.
Key Qualifications:
- Minimum of 3 years in B2B SaaS or SMB sales, preferably in a fast-paced or startup environment.
- Strong capabilities in discovery, consultative selling, negotiation, and virtual engagement.
- Familiarity with ITSM, PSA, RMM tools, or selling into the MSP/IT services market is a strong plus.
- A strategic and empathetic mindset—able to tailor solutions that align with client pain points and business goals.
- A customer-first attitude with the ability to thrive in a high-growth, performance-driven setting.
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