Customer Service Professional
4 days ago
At American Express, we empower individuals and businesses to achieve their full potential. Our commitment to delivering exceptional customer experiences drives our success. We strive to be the leading global payment and travel company by setting the standard for quality, reliability, and innovation.
Job DescriptionWe are seeking a talented Customer Service Executive to join our team in providing top-notch service to our valued Card Members. The successful candidate will lead the way in resolving customer queries, following established procedures, and ensuring seamless communication.
- Provide superior customer experience on calls to consumer card members.
- Resolve all customer queries and follow established procedures as appropriate.
- Offer alternative solutions and apply superior service no call handling skills to ensure best possible outcomes.
- Identify customer mood, profile, and needs to offer tailored benefits and products while adhering to guidelines.
- Deliver exceptional results to customers, employees, and shareholders as per goals.
We value teamwork and collaboration, with opportunities to work independently and as part of a dynamic team. If you have strong interpersonal, communication, and listening skills, along with excellent verbal communication and customer-focused abilities, we encourage you to apply.
Requirements and QualificationsTo succeed in this role, you should possess:
- Previous sales experience with a focus on customer service.
- Strong interpersonal, communication, and listening skills.
- Graduation or equivalent qualification.
We offer a hybrid environment with flexible working arrangements, enabling you to balance your work-life blend. As a colleague, you can expect:
- A supportive and inclusive work culture.
- Ongoing training and development opportunities.
- A competitive compensation package.
We welcome applications from diverse candidates who share our passion for delivering exceptional customer experiences. Join us in shaping the future of American Express and creating lasting impressions for our valued customers.
-
Financial Analyst Professional
1 week ago
Gurgaon, Haryana, India Virtuoso Professional Services LLP Full timeJunior Accountant Job OpportunityWe are seeking a highly skilled Junior Accountant to join our team at Virtuoso Professional Services LLP. The ideal candidate will have 1-5 years of experience in accounting and possess excellent analytical and problem-solving skills.About the RoleThis is a full-time position with a permanent contract, offering a competitive...
-
Accounting Professional
7 days ago
Gurgaon, Haryana, India Virtuoso Professional Services LLP Full timeJob SummaryWe are seeking a skilled Junior Accountant to join our team at Virtuoso Professional Services LLP. As an integral part of our finance department, you will be responsible for performing monthly bank reconciliations, monitoring client payments, and assisting with customer service inquiries.
-
Customer Service Professional
1 month ago
Gurgaon, Haryana, India Teleperformance Full timeJob Description:We are seeking a highly skilled Customer Support Associate to join our team at Teleperformance. This is an exciting opportunity for individuals who enjoy working in a fast-paced international voice process environment.Key Responsibilities:To provide exceptional customer service and support to clientsTo work effectively as an intermediator for...
-
Gurgaon, Haryana, India Policybazaar Full timeCompany Overview:Policybazaar is India's largest insurance broker, committed to making insurance accessible and understandable for every Indian. With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore, we have established ourselves as a trusted name in insurance and financial...
-
Customer Service and Sales Professional
4 weeks ago
Gurgaon, Haryana, India Policybazaar Full timeAbout PolicybazaarWe are seeking customer-focused individuals to join our team as Customer Service and Sales Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.Key...
-
Customer Support Professional
4 weeks ago
Gurgaon, Haryana, India Teleperformance Full timeWe are seeking a highly skilled Customer Support Professional to join our team at Teleperformance. This exciting role offers the opportunity to work in a dynamic environment, providing exceptional customer service and support to clients.About the Role:This is a challenging and rewarding position that requires strong communication skills, problem-solving...
-
Financial Services Associate
1 month ago
Gurgaon, Haryana, India Lekha Service Full timeEnhance your career with Lekha Service, a dedicated firm in Gurgaon.We offer an exciting opportunity for CA Article Trainees to gain hands-on experience and learn from a team of professionals.This role is perfect for CAs who have cleared both groups and completed their IT and Orientation training.The successful candidate will be responsible for various...
-
Customer Service Professional
2 weeks ago
Gurgaon, Haryana, India American Express Full timeAbout UsAt American Express, we empower our colleagues to progress in incredible ways. Our diverse community of over 60,000 colleagues is united by a common goal: delivering exceptional customer experiences every day.
-
Customer Service Ambassador
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team at Genpact. As a key member of our operations, you will be responsible for providing exceptional customer service and resolving disputes in a timely and professional manner.This is a fantastic opportunity to work with a leading global professional services firm and...
-
Customer Service Ambassador
3 weeks ago
Gurgaon, Haryana, India Bellator Group Full timeWe are seeking a skilled Customer Service Ambassador to be the face of our club, providing exceptional service to clients and ensuring a welcoming atmosphere.Key Responsibilities:Greet clients warmly and create a professional impressionUnderstand client requirements and provide personalized supportConnect clients with the right person or department...
-
Customer Success Professional
4 weeks ago
Gurgaon, Haryana, India Nexgenhiringexperts Full timeJob OverviewWe are seeking a skilled Customer Success Professional to manage international customer relationships in a fast-paced environment. The ideal candidate will possess excellent communication skills, with the ability to resolve issues and provide outstanding support to clients, primarily from North America.Key Responsibilities:Respond quickly and...
-
Policybazaar Customer Support Professional
3 weeks ago
Gurgaon, Haryana, India Policybazaar Full timeWe are seeking a highly skilled and motivated Customer Support Professional to join our team at Policybazaar.Estimated salary for this role is ₹250,000 - ₹500,000 per annum.About the Role:The ideal candidate will have excellent communication skills and be able to provide proactive solutions to customer inquiries. The role involves communicating with...
-
Customer Service Representative
22 hours ago
Gurgaon, Haryana, India IGT Solutions Full timeAbout IGT SolutionsWe are a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our customers.Job DescriptionWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at IGT Solutions. As a key member...
-
Customer Service Representative
2 weeks ago
Gurgaon, Haryana, India Three Across Full timeThriving Career Opportunity: We are seeking a dynamic and customer-focused individual to join our BPO team as a Customer Support Specialist. This role offers a chance to grow professionally in a multicultural environment.About the Role: As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients through...
-
Customer Service Representative
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Title: Process Associate - Customer CareDescription:Genpact, a global professional services and solutions firm, is seeking highly skilled individuals to develop trusting relationships with internal and external customers.This role supports the daily needs of Contact Center Agents and requires strong communication skills to work with internal and external...
-
Customer Success Professional
3 weeks ago
Gurgaon, Haryana, India PeopleStrong Full timeJob OverviewWe are seeking an experienced Customer Success Manager to join our team at PeopleStrong. In this role, you will play a critical part in building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products.About the RoleThis is a fantastic opportunity for a results-driven professional to make a...
-
Customer Success Professional
4 weeks ago
Gurgaon, Haryana, India Meritto Full timeJob Description:We are seeking a highly motivated Customer Success Professional to join our team at Meritto. As a key member of our customer success team, you will be responsible for proactively engaging with customers throughout their life cycle, from onboarding to renewal. Your primary focus will be to ensure high levels of customer satisfaction,...
-
Customer Service Coordinator
4 weeks ago
Gurgaon, Haryana, India KINGS COLLEGE UK, GURUGRAM Full timeAbout the CompanyKings College UK Gurugram is an international school with a proud tradition of educational excellence. We offer a comprehensive curriculum for students, holistic development, and intellectual growth designed to inspire and empower.About the RoleThe ideal candidate will be professional personable and skilled in customer service as a...
-
Customer Service Ambassador
2 weeks ago
Gurgaon, Haryana, India Nexus Pro Services Full timeAbout Nexus Pro ServicesNexus Pro Services is a leading provider of exceptional customer experiences. We are seeking a skilled Customer Service Ambassador to join our team!Job Description:We are looking for a highly motivated and empathetic individual to provide top-notch support to our customers. As a Customer Service Ambassador, you will be the face of our...
-
Customer Service Representative Opportunity
22 hours ago
Gurgaon, Haryana, India IGT Solutions Full timeAbout the RoleWe are seeking highly motivated and skilled customer service professionals to join our team at IGT Solutions.As a Customer Care Professional, you will be responsible for handling customer inquiries and resolving issues efficiently. You will provide accurate information about banking products and services, process transactions, and maintain...