ServiceNow ITSM Specialist

1 day ago


Delhi, Delhi, India CORTEX Consultants Full time
About the Role: We are looking for a skilled ServiceNow Developer to join our team as an ITSM Specialist. As part of CORTEX Consultants, you will work on innovative projects that make a real impact in a flexible work environment. Our ideal candidate has at least 8+ years of overall Information Technology experience and at least 6+ years of hands-on experience with ServiceNow development and implementation. They must have a solid understanding and experience in key ServiceNow modules, including ITSM, ITOM, Discovery, CMDB, and Asset Management. Strong ServiceNow scripting knowledge and experience with integration solutions are essential, along with familiarity with SQL and database queries for ServiceNow applications. Prior experience with Performance Analytics and creating custom reports and dashboards in ServiceNow is highly desirable. In addition to technical skills, the candidate must be able to work independently in a remote environment and collaborate effectively with cross-functional teams. Responsibilities include developing, configuring, and customizing ServiceNow applications and modules, implementing and managing ITSM processes, designing and developing integrations with other systems and platforms, and configuring and optimizing Discovery tools. They will also work with ITOM to optimize IT operations and enhance monitoring, event management, and automated processes, maintain and improve CMDB, write, test, and maintain ServiceNow scripts, create and manage dashboards and reports, implement and maintain CSDM, manage Asset Management functions, perform SQL queries, develop and maintain Service Portals, and leverage Performance Analytics tools. This is a fantastic opportunity for an experienced ServiceNow Developer to grow professionally in a dynamic company. Salary: $120,000 per annum.

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