ServiceNow ITSM Specialist

1 month ago


Delhi, Delhi, India Tata Consultancy Services Full time
Job Summary
Tata Consultancy Services is a global leader in the technology sector, seeking an experienced ServiceNow ITSM Specialist to join our team. The ideal candidate will have a strong background in analyzing, designing, and developing complex functionality across multiple functional areas in ServiceNow.

About Us
TCS has been a pioneer in nurturing young techies, offering opportunities for growth and development. Our organization is committed to innovation and excellence, driving technological advancements worldwide.

Responsibilities
The successful candidate will be responsible for hands-on analysis, design, and development of complex functionality in two or more functional areas in ServiceNow: Incident Management, Problem Management, Change Management, Asset and Configuration, Service Catalog, and Requests. Key skills required include:
  • Javascript
  • ACLs (Access Control Lists)
  • Business Rules
  • Flow Designer
  • Integration Hub
  • Rest APIs (Application Programming Interfaces)
  • Virtual Agent Designer (preferably)

Requirements
The selected candidate must possess 5+ years of experience in ServiceNow ITSM. Strong analytical, design, and development skills are essential for this role. We require the ability to perform production support activities by diagnosing complex issues. Additionally, experience in JavaScript, ACLs, Business Rules, Flow Designer, Integration Hub, Rest APIs, and Virtual Agent Designer is highly desirable.

Estimated Salary Range: ₹ 15,00,000 - ₹ 25,00,000 per annum (depending on location and experience)

Location: Chennai/Pune/Kolkata/Hyderabad/Bangalore

How to Apply: Interested candidates can share their resume with subject line 'ServiceNow ITSM Specialist' for further discussion.

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