Senior ITSM Specialist

1 day ago


Delhi, Delhi, India Women Entrepreneur Network Full time

About the Role:

We are looking for an experienced Senior ITSM Specialist to join our team at the Women Entrepreneur Network. As a key member of our IT team, you will be responsible for developing and maintaining our IT service management processes and tools using ServiceNow.

The ideal candidate will have a minimum of 5 years of experience in ITSM and ServiceNow, including expertise in process design, implementation, and optimization. You will work closely with our development team to integrate ServiceNow with other systems and develop custom solutions to meet business requirements.

Key Responsibilities:

  • Developing and maintaining IT service management processes and tools using ServiceNow
  • Collaborating with the development team to integrate ServiceNow with other systems
  • Maintaining and optimizing existing ServiceNow applications

Requirements:

  • Minimum 5 years of experience in ITSM and ServiceNow
  • Expertise in process design, implementation, and optimization
  • Experience with ServiceNow modules such as ITSM and ITOM
  • Proven problem-solving and analytical abilities
  • Excellent communication and collaboration skills

Estimated Salary: $120,000 - $180,000 per year



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