Senior ServiceNow Consultant

2 weeks ago


Delhi, Delhi, India QAAgility Technologies Full time
ITSM Professional Wanted

We are looking for an advanced IT Service Management Specialist to join our team at QAAgility Technologies. This is a full-time remote position with an estimated annual salary of $150,000.

Key Responsibilities

You will develop and maintain complex scripts to automate processes and enhance user experience. Troubleshooting and resolving script-related issues efficiently is crucial. You will also collaborate with stakeholders to design and implement effective ITSM processes, including incident management, problem management, change management, and service request management.

Configuring ServiceNow to align with established ITSM processes and integrating it with other systems (e.g., Jira, Active Directory) to ensure seamless data flow and automation are key responsibilities. The ideal candidate should be proficient in Agile/Scrum methodologies and have strong communication skills (written, interpersonal, and presentational). Strong experience in scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS etc. is required.



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