ServiceNow ITSM and SPM Expert
6 days ago
Job Description:
">- Company Overview: As a ServiceNow Developer at TEKsystems, you will be part of a forward-thinking company that values professional development and offers pathways for career advancement.
- Salary: $120,000 - $180,000 per year
- Job Responsibilities: Develop, configure, and implement IT Service Management (ITSM) and Service Portfolio Management (SPM) solutions on the ServiceNow platform. Oversee the discovery processes and ensure the integrity and accuracy of the Configuration Management Database (CMDB). Identify and address technical debt within the ServiceNow environment, streamlining processes and enhancing performance.
- Required Skills and Qualifications: Strong experience with IT Service Management best practices and ServiceNow module implementations. Proficiency in Service Portfolio Management to optimize service delivery and enhance customer satisfaction. Expertise in IT Operations Management, including setting up and managing discovery processes and maintaining a reliable CMDB.
- Benefits: Innovative projects with cutting-edge Gen AI implementation, collaborative environment, and opportunities for career growth.
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