E-Commerce Account Manager
2 days ago
O DN Digital Services is a pioneering e-commerce content solutions company, serving over 500 clients across diverse product categories worldwide. Our expertise lies in managing digital channels for brands, crafting comprehensive content strategies, and delivering creative design solutions to ensure seamless content delivery across multiple platforms.
We're expanding our reach into the US and European markets, solidifying our position as a leader in shop-now content and driving superior e-commerce conversions through compelling content.
Our team of professionals combines industry knowledge with innovative thinking to deliver tailored e-commerce solutions that meet client needs.
E-Commerce Account Manager Job Description
Job Overview:
We're seeking an experienced Account Manager to join our team in the e-commerce industry. The ideal candidate will have a strong background in managing client accounts within an agency environment, particularly in the fashion category. This role requires expertise in e-commerce marketplaces and a deep understanding of fashion trends. As an Account Manager, you'll focus on building strong client relationships, managing data-driven insights, and driving growth through a blend of client relations and sales expertise.
Responsibilities:
* Develop and manage client relationships, ensuring satisfaction and long-term partnership.
* Leverage your understanding of the fashion category to provide valuable insights and recommendations to clients.
* Utilize your knowledge of e-commerce marketplaces to optimize clients' product presence, performance, and growth on various platforms.
* Oversee large sets of data for both internal and client use, ensuring data accuracy and using insights to improve account performance.
* Identify and capitalize on growth opportunities for clients by using a strategic blend of client relations and sales techniques.
* Collaborate with internal teams to develop tailored e-commerce strategies that align with clients' goals.
* Conduct regular analysis and reporting on account performance, presenting actionable insights to clients and stakeholders.
Key Performance Indicators (KPIs) include increased client satisfaction, improved account performance, and revenue growth.
Requirements:
* Proven experience as an Account or Category Manager in an agency or marketplace, ideally within the e-commerce / fashion industry.
* In-depth knowledge of the fashion category, with a strong focus on e-commerce marketplaces.
* Familiarity with e-commerce marketplaces, including their operational standards, best practices, and performance metrics.
* Strong analytical skills with the ability to manage and interpret large datasets for business insights and account management.
* Excellent interpersonal and communication skills, with a blend of client relations and sales acumen.
Estimated salary: $80,000 - $110,000 per year.
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