E-Commerce Operations Manager
8 hours ago
About the Role
We are seeking a seasoned E-Commerce Operations Manager to drive our growth across major marketplaces like Amazon, Flipkart, and other B2C platforms.
Key Responsibilities
- Marketplace Optimization
Develop and implement strategies to optimize performance across platforms, ensuring accurate product listings, pricing strategies, and catalog compliance.
Sales & Advertising ManagementPlan and execute marketing campaigns and advertising strategies on platforms (e.g., Amazon Ads, Flipkart Ads), monitoring campaign performance to ensure ROI and customer acquisition targets are met.
Inventory & Supply Chain ManagementOversee inventory planning, minimizing overstocking/understocking risks, while collaborating with the supply chain team to optimize delivery timelines and reduce order discrepancies.
Analytics & Performance TrackingTrack sales performance, unit economics, and profit & loss statements for e-commerce platforms, conducting market analysis and competitor benchmarking to identify trends and opportunities.
Team Leadership & CollaborationC coordinate with cross-functional teams, including marketing, supply chain, and vendors, to ensure seamless operations, mentoring junior team members and fostering a high-performance culture.
Customer Experience EnhancementDevelop strategies to improve customer satisfaction, address feedback, and build brand loyalty on marketplaces, monitoring ratings, reviews, and service metrics.
What We're Looking For
Basic Qualifications:
- Bachelor's Degree in Business, Economics, Marketing, or related field.
- 3+ years of experience in managing e-commerce platforms like Amazon, Flipkart, or similar.
Estimated Salary: $80,000 - $110,000 per annum
Why Choose Us?
As an E-Commerce Operations Manager at Dogsee Chew, you will have the opportunity to lead and contribute to the growth of a dynamic e-commerce portfolio, working with a team that values innovation, creativity, and results.
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