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Technical Support Specialist for Payment Services
1 month ago
TSYS Card Tech Services India LLP, a global leader in payment technology, seeks an Incident Management Analyst II to join our team.
As an Incident Management Analyst II, you will be responsible for providing exceptional client support and resolving complex issues related to our payment services.
We are looking for an individual with excellent analytical and problem-solving skills, who can work efficiently in a fast-paced environment and prioritize tasks effectively.
The ideal candidate will have a strong educational background in an analytical or numeracy-related field and relevant experience in the credit card or financial services industry.
You will be responsible for developing knowledge of our payment services industry, TSYS systems and products, and cultivating relationships with clients and internal stakeholders.
In this role, you will also participate in a rota providing 24-hour on-call support, requiring flexibility and a willingness to work additional hours as needed.
We offer a competitive salary range of ₹10.5 lakhs - ₹13.5 lakhs per annum, depending on qualifications and experience.
This is a fantastic opportunity for career growth and development, with potential for advancement to senior analyst, specialist, consultant, or leadership roles.
At TSYS, we value talent and empower our employees to succeed. If you are motivated by challenges, driven by results, and passionate about delivering exceptional client experiences, we encourage you to apply.
