Technical Support Specialist
2 weeks ago
Job Summary
We are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services. This is an exciting opportunity to work with computer systems and provide technical assistance to our clients.
Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over the phone, chat, or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Walking the customer through the problem-solving process.
- Directing unresolved issues to the next level of support personnel.
- Providing accurate information on IT products or services.
- Responding to email messages for customers seeking help.
- Recording events and problems and their resolution in logs.
- Following up and updating customer status and information.
- Passing on any feedback or suggestions from customers to the appropriate internal team.
- Identifying and suggesting possible improvements to procedures.
- Installing, modifying, and repairing computer hardware and software.
Requirements
- 2-3 years of experience as a Help Desk Technician or other customer support role.
- Good understanding of computer systems, mobile devices, and other tech products.
- Strong problem-solving abilities with the ability to diagnose and resolve basic technical issues.
- Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.
Estimated Salary Range
$55,000 - $75,000 per annum, depending on location and experience.
About Us
Tata Consultancy Services (TCS) is a leading global consulting and technology services company. We are committed to delivering exceptional value to our clients by leveraging our expertise in emerging technologies, such as AI, blockchain, and cloud computing.
-
Technical Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeAre you passionate about delivering exceptional customer service and resolving technical issues with ease?We are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services.About the Role:This is an exciting opportunity for a motivated individual to provide technical assistance and support related to computer systems,...
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India Oracle Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our Oracle team. In this role, you will provide exceptional customer support and technical expertise to our clients, troubleshooting and resolving complex issues related to Oracle Fusion Cloud HCM products.About the RoleThis is an exciting opportunity for a motivated and...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeJob Title: Technical Support SpecialistAt Tata Consultancy Services, we are seeking a skilled and customer-focused Technical Support Specialist to join our team. As a key member of our support team, you will provide high-quality technical assistance to our customers via phone, chat, or email.About the Role:We are looking for an individual with 2-3 years of...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeAbout TATA Consultancy ServicesTata Consultancy Services (TCS) is a leading IT services company that has been helping businesses grow and succeed for over five decades.We provide a wide range of services including consulting, digital transformation, business process outsourcing, and infrastructure management to our clients across various industries.Job...
-
Technical Support Specialist
1 week ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeCompany OverviewTata Consultancy Services is a leading global IT consulting and business solutions organization.Estimated Salary:$60,000 - $80,000 per yearJob DescriptionWe are seeking a Technical Support Specialist to provide technical assistance and support related to computer systems, hardware, or software.ResponsibilitiesServing as the first point of...
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India Tech Mahindra Full timeJob DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and ensuring seamless customer experience.ResponsibilitiesRespond to customer requests via phone, email, and chat support...
-
Enterprise Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Oracle Full timeExplore a rewarding career opportunity at Oracle as an Enterprise Technical Support Specialist.We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience and qualifications.Job DescriptionAs an Enterprise Technical Support Specialist, you will be responsible for delivering exceptional post-sales support and solutions to our...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India OS Mgmt Consulting Services Full timeCompany OverviewOS Mgmt Consulting Services is a leading provider of technology solutions, dedicated to delivering exceptional support and services to our clients.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh, India. This role will provide technical guidance and support for end-users, ensuring prompt resolution of incidents and problems.About the Role:As a Technical Support Specialist, you will be responsible forProviding level 2...
-
Technical Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh, India. This is an excellent opportunity for individuals who want to grow with a leading global innovator of business and technology services.Job DescriptionThe successful candidate will be responsible for performing diagnostics, resolving problems,...
-
Senior Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Job Summary:The successful candidate will provide Level 2 technical guidance and support to customers through phone, email, and chat channels. This role involves troubleshooting and resolving reported problems,...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Infogain Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Noida, India. This is a fantastic opportunity for individuals with strong technical skills and excellent customer service abilities.Job DescriptionThe successful candidate will be responsible for providing high-level support to end-users on hardware, software, and other...
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India Infogain Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers via phone, email, or in-person.Responsibilities:Provide timely and effective technical support to customersAnalyze and resolve technical issues...
-
Technical Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India Infogain Full timeWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team in Noida, India. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to end-users on hardware, software, and other store system related issues.Responsibilities:Receive and track...
-
Technical Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh (IN), India (IN). The ideal candidate will have a minimum of 2-3 years of experience in a technical support role and excellent knowledge of Operating Systems such as Windows 7 & 10.Key ResponsibilitiesPerform diagnostics, resolve problems, and...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh, India.About the Role:This is an exciting opportunity for a graduate with minimum 6 months of experience in a technical support role to provide L1 technical guidance and troubleshooting services.Key Responsibilities:Provide technical support via...
-
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeOverviewWe are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure support team, you will be responsible for providing exceptional technical assistance to our customers.Job SummaryThis is a great opportunity to work with a leading global IT services company and contribute to...
-
Noida, Uttar Pradesh, India Coforge Full timeJob Title: Technical Support Specialist with Global ExposureEstimated Salary: ₹8,50,000 - ₹12,00,000 per annumLocation: Greater NoidaWork Schedule: HybridWe at Coforge are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for troubleshooting and resolving issues faced by clients on our SaaS...
-
Technical Support Professional
4 weeks ago
Noida, Uttar Pradesh, India Wings Inc Full timeJob OverviewWings Inc is seeking a motivated and customer-focused Technical Support Specialist to join our support team.Key Responsibilities- Provide technical assistance to customers via phone, email, or chat, delivering prompt and effective solutions.Requirements- 1+ years of experience in a technical support role, preferably supporting software...
-
IT Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob Summary:">We are seeking a skilled IT Support Specialist to join our team in Noida, Uttar Pradesh, India. The successful candidate will provide technical expertise to resolve complex user issues related to hardware, software, networks, and peripherals.">About the Role:">The IT Support Specialist will be responsible for managing customer interactions,...