Customer Service Representative

3 weeks ago


Udaipur, Rajasthan, India AccorHotel Full time

Job Summary:

We are seeking a highly motivated and organized Guest Service Associate to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable, clean, and memorable.

Key Responsibilities:

  • Ensure that guest rooms and public areas are clean, hygienic, and well-maintained.
  • Provide prompt and courteous service to guests, responding to their needs and resolving any issues promptly.
  • Work collaboratively with other team members to achieve excellent guest satisfaction and hotel profitability.
  • Maintain accurate records and reports, as required.

Requirements:

  • Positive attitude and motivation to work in a fast-paced environment.
  • Strong organizational and communication skills.
  • Minimum 1 year of relevant experience in customer service or a related field.
  • Good operational experience and ability to work independently.

Working Conditions:

This is a full-time position, working in a hotel environment. The ideal candidate will be able to work a variety of shifts, including evenings and weekends.



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