Spa Operations Assistant

4 hours ago


Dehra Dūn, Uttarakhand, India Six Senses Hotels Resorts Spas Full time
Role Description
As a Guest Service Attendant at Six Senses Vana, you will be part of a dynamic team committed to delivering exceptional guest experiences. Your primary responsibilities will include managing guest bookings and appointments, maintaining high standards of cleanliness and hygiene, and providing exceptional customer service.

About the Team
Our team is passionate about delivering outstanding service and creating memorable experiences for our guests. We are a diverse group of individuals who share a commitment to excellence and a passion for hospitality.

Responsibilities
  • Manage guest bookings and appointments, ensuring seamless communication with guests and internal teams.
  • Maintain high standards of cleanliness and hygiene in the spa reception and common areas.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
  • Work closely with the spa team to ensure efficient operation of the spa reception.


Requirements
To be successful in this role, you will need:
  • A High school diploma or equivalent and at least 2 years' experience in a similar luxury spas and health clubs.
  • Hospitality diploma/degree from a recognized hospitality school is preferred.
  • Technical skills include MS Office – Word, Excel, PowerPoint and Outlook.
  • Fluent in English; understanding that additional languages are preferred.


Estimated Salary: $60,000 - $75,000 per annum

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