Luxury Hotel Housekeeping Coordinator
24 hours ago
Housekeeping Assistant Job Description
About UsAt Six Senses Hotels Resorts Spas, we strive to create unique experiences for our guests, focusing on sustainability, wellness, and exceptional service. Our team is dedicated to providing a warm and welcoming environment that exceeds our guests' expectations.
Job SummaryWe are seeking a skilled Luxury Hotel Housekeeping Coordinator to join our team at Six Senses Vana in Dehradun. The ideal candidate will have a strong background in housekeeping operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Assume full responsibility for the efficient operation of housekeeping services, ensuring timely completion of tasks and maintaining high standards of cleanliness and quality.
- Assign rooms to room attendants and support the overall day-to-day efficiency of housekeeping operations.
- Monitor daily arrivals according to occupancy reports, coordinating with laundry and housekeeping management to ensure seamless operations.
- Answer internal and external housekeeping telephone inquiries efficiently and professionally, using guest names whenever possible.
- Tidy and clean the housekeeping office and stores, maintaining storage facilities in good condition and order.
- Organize the housekeeping office, updating files and ensuring compliance with hotel guidelines.
- Ensure all housekeeping hosts perform duties according to hotel standards and exceed performance benchmarks.
- Contribute to formulating and establishing plans for all aspects of housekeeping management and operation.
- Maintain Six Senses guidelines and standards of service and operation, adhering strictly to LQA standards and guest comments.
- High school diploma or equivalent, with at least 2 years' experience in a similar hotel operational setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint, and Outlook, as well as familiarity with various hotel systems, including POS, PMS, and CRM platforms.
- Fluent in English, with good understanding of scheduling work and knowledge of cleaning procedures, chemicals, and surfaces.
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