Hotel Reservation Agent
3 months ago
**Job Title**: Reservation Agent (From Luxury Hotel or Homestay Company)
**Location**: Dehradun
**Shifts**: Rotational
**Salary**: Up To 40k Max
**Roles & Responsibilities**:
2) Ensure pre arrival documentation is correct and filed
3) Upsell guests’ local features, airport pick up, daily cleaning, laundry, concierge etc.
4) Check in/out with Dubai Tourism
5) Provide Security of Buildings in Dubai with all documentation required by them for
the Guest Check in
6) Create/Update profile of the Guest in PMS for Guest Service Agents. Includes Researching guests and finding out any information about them possible.
7) Coordinate Guest requirements with Guest Services Agents
**Qualifications**:
- 2 years experience working in a Reservations Department in A Luxury Hotel or Homestay Company or any relevant experience in hospitality industry.
- Must have great communication skills
- Should be fluent in English (oral and written)
- They would work either morning or afternoon shift
- Off will be between Mon - Wed
- Excellent English written and communication skills
- Ability to up sell
- Understand the operations of a Hotel Industry
- Coordinate requests of guests who have checked in with team members.
**Salary**: Up to ₹40,000.00 per month
Schedule:
- Day shift
- Weekend availability
**Experience**:
- Hospitality: 2 years (required)
Ability to Commute:
- Dehradun, Uttarakhand (required)
Ability to Relocate:
- Dehradun, Uttarakhand: Relocate before starting work (required)
Work Location: In person
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