Front Desk Operations Coordinator

4 weeks ago


Udaipur, Rajasthan, India Moustache Escapes Full time

Key Responsibilities

• Manage day-to-day front desk operations, ensuring seamless guest experiences and high-quality service standards.

• Oversee check-in/check-out processes, guest queries, and maintain accurate records.

• Foster exceptional guest interactions, both in-person and through email correspondence.

• Collaborate with housekeeping staff and external vendors to maintain high standards of quality control and maintenance.

• Manage back-office systems and processes, adhering to finance and accounting standards, including daily accounts.

• Stay up-to-date on activities and events in the hostel and surrounding areas to provide guests with valuable insights.

Requirements

• Previous experience in the service industry, preferably with at least 1 year of experience.

• Outstanding communication and interpersonal skills.

• Self-motivated and willing to take calculated risks.

• Availability to work varied shifts, including weekends.

• Strong management and teamwork abilities.

• Hospitality or Hotel Management education is mandatory.



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