F&B Service Ambassador
4 days ago
Primary Responsibilities:
We are seeking a highly skilled and dedicated F&B Service Ambassador to join our team at AccorHotel. As a key member of our team, you will be responsible for delivering exceptional dining experiences to our guests.
Key Responsibilities:
- Deliver F&B services in accordance with departmental standards and procedures.
- Greet all patrons warmly upon arrival and escort them to their table.
- Ensure that all food and beverage are served according to service standards.
- Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP).
- Pick up and serve food and beverage orders, ensuring that food and beverages are served promptly to the guests.
- Try to remember individual patrons' names and their preferences to extend personalized service.
- Upsell and promote food and beverage offers at every available opportunity to maximize sales revenue.
- Thank all patrons for patronizing the outlet upon their departure.
Other Responsibilities:
- Maintain complete knowledge of all F&B services, contents, and preparation methods.
- Be well-versed in hotel fire and life safety/emergency procedures.
- Attend all briefings, meetings, and trainings as assigned by management.
- Report for duty on time, wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
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