Travel Operations Coordinator
15 hours ago
Travel Operations Coordinator
About the Role:We are seeking an experienced Travel Operations Coordinator to join our team at IGT Solutions. This is a challenging and rewarding role that involves managing bookings, handling customer inquiries, and ensuring smooth transaction processes.
Key Responsibilities:- Booking Management: Process and manage customer bookings for flights, hotels, and other travel services through our platform, ensuring accuracy in booking details and confirmations.
- Customer Support: Address customer queries and issues regarding bookings, cancellations, and modifications, providing timely and effective solutions.
- Transaction Processing: Handle payment transactions and refunds, ensuring adherence to our policies and procedures.
- Data Management: Maintain and update customer records and booking data accurately, generating and reviewing reports as needed.
- Compliance: Ensure compliance with our policies, industry regulations, and company standards.
- Experience: 0-4 years of experience in a related field.
- Qualification: Graduate freshers or experienced professionals can apply.
- Skills: Excellent communication skills and ability to work in a fast-paced environment.
The estimated salary for this role is ₹350,000 - ₹500,000 per annum, depending on qualifications and experience.
Work Environment:This is a full-time position, working Monday to Friday from 9:00 AM to 5:00 PM IST. The ideal candidate will have excellent time management skills and be able to prioritize tasks effectively.
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