Senior Technical Support Specialist
3 days ago
Nuventure Connect Pvt Ltd is seeking a highly skilled Senior Technical Support Specialist to join our team. This role will be responsible for providing second-level support for escalated issues, ensuring the seamless operation of client environments.
Key Responsibilities:
- Provide advanced technical support for virtual servers, cloud infrastructure, data protection solutions, and managed services.
- Assist in the monitoring, maintenance, and optimization of virtual server environments to ensure high availability and performance.
- Manage OS administration, updates, and patch management across Windows Server, Linux, and other environments.
- Implement, recover, and troubleshoot backup solutions using Veeam, VMware, and other related tools.
- Respond to escalated tickets, ensuring timely resolution and communication with clients.
- Participate in team rotating on-call, addressing high-severity incidents and issues as required.
- Document technical processes, procedures, and customer configurations for internal knowledge sharing.
- Document work performed within approved CRM ticketing systems.
- Provide mentorship and feedback to junior team members, assisting with training as needed.
Requirements:
- Minimum 3 years of professional experience in a Level 2 or similar advanced/escalation support role involving system administration or advanced technical support, preferably within an MSP.
- Proficiency in supporting and troubleshooting Windows Server architecture, Active Directory, and domain management.
- Knowledge of IT security best practices and compliance standards.
- Experience with virtualization technologies (Hyper-V, VMware) and cloud platforms (AWS, Azure).
- Strong understanding of core Internet protocols (DNS, HTTP/HTTPS, IP, TCP/UDP, etc.).
- Experience with backup/recovery solutions (Veeam, Zerto, R1Soft).
- Solid problem-solving skills with a customer-first mindset.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks effectively while maintaining high-quality standards.
Estimated Salary: $85,000 - $110,000 per annum
-
Senior Technical Support Specialist
1 week ago
Delhi, Delhi, India Tech Mahindra Full time**Job Title:** Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team at Tech Mahindra. This is a challenging role that requires strong technical skills, excellent communication abilities, and a customer-centric approach.**Job Description:The successful candidate will be responsible for providing...
-
Senior Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Bechtel Full timeJob OverviewWe are seeking an experienced Senior Technical Support Specialist to join our team in New Delhi, India.About the RoleThe successful candidate will be responsible for providing top-notch technical support to our internal users over phone, email and chat. This includes level 2 troubleshooting of hardware, software and operating system problems,...
-
Senior Technical Support Specialist
1 week ago
Delhi, Delhi, India Tata Consultancy Services Full timeAt Tata Consultancy Services, we are seeking a Senior Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients and resolving complex technical issues.About the RoleThis is an exciting opportunity for a skilled technical professional who is passionate about...
-
Delhi, Delhi, India Clifford Chance Full timeAt Clifford Chance, we are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team. This is an exciting opportunity to work with cutting-edge technology and make a real impact on our business.
-
Senior Technical Support Specialist
3 weeks ago
Delhi, Delhi, India PayTabs Global Full timeJob DescriptionWe are seeking a highly skilled and motivated Senior Technical Support Specialist to join our team at PayTabs Global. This is an exciting opportunity for a talented individual to work with a dynamic team and make a significant impact on our customers' experience.About the RoleThe successful candidate will be responsible for providing...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Movate Full timeCompany Overview: Movate is a leading IT company that offers innovative solutions to its clients worldwide. As a Technical Support Specialist, you will be an integral part of our team, working closely with customers to resolve their technical issues.Salary: The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and...
-
Technical Support Specialist
1 week ago
Delhi, Delhi, India Tata Consultancy Services Full timeWelcome to Tata Consultancy Services, a global leader in IT services and consulting.We are currently hiring for an exciting opportunity as a Technical Support Specialist to join our team of experts. This role is part of our rotational shift support program, offering a unique blend of technical experience and customer-facing skills.Company Overview:Tata...
-
Senior SAP Support Specialist
2 days ago
Delhi, Delhi, India Razor Sharp HR and Consulting Full timeSenior SAP Support Specialist - Estimated Salary: $110,000 per yearWe are looking for an experienced Senior SAP Support Specialist to join our IT team. As a key support specialist, you will be responsible for providing high-level support to end-users, monitoring system performance, identifying and resolving issues, and collaborating with business units to...
-
Senior Wireless Support Specialist
5 days ago
Delhi, Delhi, India Quectel Full timeJob DescriptionWe are seeking a highly skilled Senior Wireless Support Specialist to join our team in India. As a key member of our support team, you will be responsible for providing technical assistance to our customers located in India.Your primary focus will be on resolving software and hardware issues related to our wireless modules, including 5G, LTE,...
-
Technical Support Specialist
1 week ago
Delhi, Delhi, India Miles Education Full timeWe are seeking a highly skilled Technical Support Specialist to join Miles Education. This is a full-time position that requires the ideal candidate to have at least 1 year of experience in technical support or a similar role.Key Responsibilities:Provide timely and efficient technical support to internal teams and clients, resolving issues...
-
Technical Support Specialist
1 week ago
Delhi, Delhi, India Tata Consultancy Services Full timeAs a Technical Support Specialist at Tata Consultancy Services, you will be responsible for providing high-quality technical support to end-users across various infrastructure platforms. With a strong focus on customer satisfaction, you will resolve customer issues efficiently and effectively.The ideal candidate should have a minimum of 4 years of experience...
-
Zendesk Technical Support Specialist
1 week ago
Delhi, Delhi, India ThoughtFocus Full timeJob Title:Zendesk Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ThoughtFocus. In this role, you will be responsible for providing top-notch technical support for our ticketing application, Zendesk.Key Responsibilities:Provide timely and effective technical assistance to users...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Snibe Full timeAre you a skilled technical professional looking for a challenging role? We have an exciting opportunity for a Technical Support Specialist to join our team at Snibe in India.About the JobThis is a full-time position that requires the individual to provide technical support to regional customers, ensuring their Maglumi systems are functioning properly. The...
-
Senior Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Real Time Data Services (P). Ltd. Full timeAbout the Role:The Senior Technical Support Engineer will play a pivotal role in providing exceptional technical support to global clients, ensuring their systems and applications are running optimally. As a key member of our team, you will be responsible for troubleshooting complex issues, deploying service releases, and collaborating with stakeholders to...
-
Senior Technical Support Specialist
1 week ago
Delhi, Delhi, India Movate Full timeJob Description:We are seeking a highly skilled Senior Technical Support Specialist to join our team in Chennai and Bangalore. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Communicate clearly and precisely with customers in written...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Trilliant Full timeTrilliant is currently seeking a highly skilled Technical Support Specialist to join our team. As a Software Engineer in technical support, you will be responsible for providing direct interaction with Trilliant's customers and channel partners in support of new and existing products.The ideal candidate will have 5+ years of experience as a Software Support...
-
Technical Support Specialist
3 days ago
Delhi, Delhi, India NLB Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Support Engineer to join NLB Services. As a key technical resource, you will be responsible for providing advanced technical support, troubleshooting, and maintaining systems and software for our clients.You will analyze, diagnose, and resolve technical issues across multiple platforms and...
-
Technical Laboratory Support Specialist
1 week ago
Delhi, Delhi, India Vivekananda Institute of Professional Studies Full timeAbout the RoleThe Vivekananda Institute of Professional Studies - Technical Campus seeks a highly skilled and detail-oriented Technical Laboratory Support Specialist to join our team. This individual will be responsible for maintaining instruments, computer systems, and organizing experiments in the Computer and Electrical Science Labs.
-
Technical Support Specialist
1 week ago
Delhi, Delhi, India Movate Full time**Job Title:** Technical Support Specialist - Network Engineer**Location:** Chennai, India (Ambit IT Park)**Salary Range:** ₹500,000 - ₹800,000 per annum**Job Description:Company OverviewMovate is a leading provider of innovative technology solutions. We are seeking a highly skilled Technical Support Specialist to join our team in Chennai.Job...
-
Senior Ariba Support Specialist
3 days ago
Delhi, Delhi, India The Principal TAG Full timeSAP Ariba Consultant OpportunityWe are excited to offer a unique opportunity for a skilled SAP Ariba consultant to join our team at The Principal TAG. As a Senior Ariba Support Specialist, you will be responsible for providing technical and functional support to SAP partners, ensuring seamless integration with their procurement processes.About the...