Technical Support Specialist
5 hours ago
Welcome to Tata Consultancy Services, a global leader in IT services and consulting.
We are currently hiring for an exciting opportunity as a Technical Support Specialist to join our team of experts. This role is part of our rotational shift support program, offering a unique blend of technical experience and customer-facing skills.
Company Overview:
Tata Consultancy Services (TCS) is a multinational company that delivers IT services and consulting to clients across various industries. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner for businesses worldwide.
Estimated Salary: ₹800,000 - ₹1,200,000 per annum
Job Description:
The Technical Support Specialist will be responsible for providing technical assistance to customers, troubleshooting complex issues, and developing solutions to resolve technical problems. You will work closely with the team to analyze log files, identify root causes, and implement fixes. Your exceptional analytical and problem-solving skills, combined with your ability to communicate effectively with non-technical users, make you an ideal candidate for this role.
Required Skills and Qualifications:
- Strong technical experience in coding languages such as Java, .NET, or database development
- Experience in helping teams troubleshoot problems and develop solutions
- Ability to work in a complex landscape with 24/7 support
- Excellent verbal and written communication skills
- Ability to work under pressure and exhibit strong sense of urgency
Benefits:
As a Technical Support Specialist at TCS, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development. Our inclusive and diverse work environment encourages collaboration, creativity, and innovation, making it an ideal place to build a successful career.
Others:
We value diversity, equality, and inclusion in all aspects of our business. If you are passionate about technology, eager to learn, and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity. Join us on our mission to shape the future of technology and drive business success.
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