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Salesforce Technical Support Specialist
1 month ago
Freelancerprox is a dynamic and innovative company that offers various services to its clients. We are currently seeking an experienced Salesforce Technical Support Specialist to join our team.
The successful candidate will have at least 3 years of experience in software development with a focus on Salesforce application development, as well as expertise in Sales Cloud, Service Cloud, and CPQ.
The estimated salary for this position is between $80,000 and $110,000 per year, depending on location and experience.
About the JobThis role involves providing Level 1 support for Salesforce features, applications, and projects, which includes debugging, troubleshooting, and resolving customer service issues.
The ideal candidate should possess excellent written and verbal communication skills, including experience working with various stakeholders and cross-functional teams.
We are looking for a detail-oriented, organized, and self-motivated individual who can work independently and collaboratively as part of our team.
- Provision of Level 1 support for Salesforce features, applications, and projects.
- Debugging and troubleshooting of technical issues.
- Resolution of customer service issues.
- Collaboration with different dev teams across the platform.
- Development and maintenance of technical expertise in assigned areas of product functionality.
To be considered for this role, you should have:
- A Bachelor's degree in a technical field (preferably).
- At least 3 years of experience in software development with at least 3 years of Salesforce application development experience.
- Expertise in Flow Automations, Apex, Lightning Web Components, and/or JavaScript code.
- A solid understanding of Salesforce Platform Administration.
- Salesforce.com Certified Administrator and Salesforce.com Certified Advanced Administrator.
- Experience working with Sales Cloud, Service Cloud, and CPQ.
- Excellent written and verbal communication skills, including experience working with various stakeholders and cross-functional teams.
As a Freelancerprox employee, you will enjoy a competitive salary, opportunities for professional growth and development, and a collaborative and dynamic work environment.