Salesforce Platform Support Specialist

4 weeks ago


Delhi, Delhi, India Freelancerprox Full time

At Freelancerprox, we are seeking a highly skilled Salesforce Engineer to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has expertise in Salesforce platform administration.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and location. As a Salesforce Engineer at Freelancerprox, you will be responsible for providing L1 support for various Salesforce features, applications, and projects. Your primary goal will be to resolve complex customer service issues efficiently, ensuring high customer satisfaction.

Key Responsibilities:

  • Provide L1 support for Salesforce features, applications, and projects
  • Resolve customer service issues and manage complex customer needs
  • Manage end-user expectations and deliver a seamless experience
  • Collaborate with dev teams across the platform to bring resolution to issues
  • Develop and maintain technical expertise in assigned areas of product functionality
  • Generate and update custom reports/dashboards as needed
  • Perform root cause analysis on major problems and recurring issues
  • Support ongoing Salesforce administration, including user permissions, account/profile creation, and process automation
  • Assist with design and delivery of platform trainings and developer troubleshooting
  • Review and troubleshoot support cases for use case accuracy
  • Coordinate with Dev and DevOps teams to identify best practices for preventing P0s

Requirements:

  • Bachelor's degree (technical degree preferred)
  • 3+ years of software development experience with 3+ years of Salesforce application development experience
  • Experience working with Sales Cloud, Service Cloud, and CPQ
  • Detail-oriented, organized, self-motivated, and a great team player with excellent interpersonal skills
  • Excellent written and verbal communication skills, including experience working with stakeholders and cross-functional teams
  • Solid understanding of Salesforce Platform Administration
  • Salesforce.com Certified Administrator and Advanced Administrator certifications
  • Expertise in Flow Automations, Apex coding, Lightning Web Components, and JavaScript
  • Security-minded with strong knowledge of vulnerabilities around SOQL, Apex, and other areas of the platform


  • Delhi, Delhi, India Freelancerprox Full time

    Freelancerprox is a dynamic and innovative company that offers various services to its clients. We are currently seeking an experienced Salesforce Technical Support Specialist to join our team.The successful candidate will have at least 3 years of experience in software development with a focus on Salesforce application development, as well as expertise in...


  • Delhi, Delhi, India Avalara Technologies Pvt ltd Full time

    Avalara seeks a highly skilled and experienced Salesforce professional to join our Sales Cloud team as a Senior Salesforce Integration Specialist.The successful candidate will be responsible for developing and implementing Salesforce solutions that meet the needs of our organization. This includes developing in Salesforce and supporting multiple managed...


  • Delhi, Delhi, India Swift Strategic Staff Solutions INC Full time

    About the RoleWe are seeking an experienced Senior Salesforce Deployment Specialist to join our team. The ideal candidate will have 8-10 years of experience in Salesforce release management and a strong understanding of Salesforce platform configurations and deployments.The estimated salary for this role is $140,000 per year.


  • Delhi, Delhi, India HTC Global Services Full time

    We are seeking an experienced Salesforce Cloud integration specialist to join our team at HTC Global Services. This is a fantastic opportunity to work on complex cloud environments and contribute to the success of our clients.Key ResponsibilitiesDesign, develop, and implement integrations between Salesforce Health Cloud or Service Cloud and other...


  • Delhi, Delhi, India Connext Full time

    At Connext, we're seeking a talented Cloud Salesforce Integration Specialist to join our team. This role will play a crucial part in designing, developing, and deploying custom Salesforce solutions that meet our business needs.Key ResponsibilitiesDesign and develop Salesforce solutions using Apex, Visualforce, Lightning components, and other Salesforce...


  • Delhi, Delhi, India MNR Solutions Private Limited Full time

    At MNR Solutions Private Limited, we're seeking a skilled Salesforce Platform Manager to oversee the administration and optimization of our Salesforce platform.Key ResponsibilitiesManage and maintain Salesforce applications, including Sales Cloud, Service Cloud, and CPQConfigure and customize Salesforce to meet business requirementsImplement and manage user...


  • Delhi, Delhi, India Emperen Technologies Full time

    **Job Title:** Salesforce Technical SpecialistWe are seeking a skilled Salesforce Technical Specialist to join our team at Emperen Technologies. As a Salesforce Technical Specialist, you will be responsible for implementing and maintaining Salesforce configurations, integrating with third-party systems, and developing custom cloud applications.The ideal...


  • Delhi, Delhi, India Cloudious lLC Full time

    Job DescriptionAbout the Job:We are seeking a highly skilled Salesforce Administrator to join our team at Cloudious LLC. As a key member of our operations team, you will be responsible for the ongoing management, optimization, and customization of our Salesforce platform.You will work closely with various teams to ensure our Salesforce environment is aligned...


  • Delhi, Delhi, India Live Connections Full time

    Live Connections Placements Pvt. Ltd., a 26+ year-old search and recruitment organization, specializes in finding and placing professionals across several sectors worldwide. Our cumulative recruitment experience spans two decades.We are hiring for a Fortune 100 Financial Services Organization that provides retirement solutions to individuals in various...


  • Delhi, Delhi, India Metacube Software Pvt. Ltd. Full time

    About Metacube Software Pvt. Ltd.">Metacube Software Pvt. Ltd. is a dynamic organization that empowers businesses with cutting-edge Salesforce solutions, including tailored configurations for the consumer goods industry. As a Salesforce Consumer Goods Cloud Solutions Specialist, you will play a pivotal role in enhancing our customers' experiences by...


  • Delhi, Delhi, India TekIT Software Solutions Pvt. Ltd. Full time

    Job Title: Salesforce Technical SpecialistTekIT Software Solutions Pvt. Ltd. is seeking an experienced Salesforce Technical Specialist to join our team in Gurugram.We are looking for a highly skilled professional with 5+ years of experience in Salesforce configurations and customizations to optimize processes and data management.Partner with business...


  • Delhi, Delhi, India Cloudious lLC Full time

    About the RoleWe are seeking an experienced Salesforce Cloud Operations Specialist to join our team at Cloudious LLC. The successful candidate will be responsible for configuring and customizing our Salesforce platform to meet the evolving needs of our business.You will collaborate with cross-functional teams to design and implement Salesforce solutions that...


  • Delhi, Delhi, India r3 Consultant Full time

    About the Roler3 Consultant is seeking a talented Salesforce CPQ Configuration Specialist to join our team. As a specialist, you will be responsible for configuring Salesforce CPQ to meet the business needs of our clients.You will work closely with our implementation team to ensure that all configurations are completed to the highest standard, and that our...


  • Delhi, Delhi, India CygnusPro Software Solutions Pvt. Ltd Full time

    About UsCygnusPro Software Solutions Pvt. Ltd is a leading provider of innovative software solutions.Job SummaryWe are seeking an experienced Salesforce CPQ technical specialist to join our team.Key Responsibilities:Configure and customize Salesforce CPQ to meet specific business requirements, ensuring seamless integration with existing systems.Develop and...


  • Delhi, Delhi, India Live Connections Full time

    About Live ConnectionsLive Connections is a 26+ year-old search and recruitment organization specializing in finding and placing professionals across various sectors globally. With a cumulative recruitment experience built over two decades, we bring expertise to the table.Client OverviewWe are partnering with a Fortune 100 Financial Services Organization...


  • Delhi, Delhi, India Trantor Software Full time

    About Trantor Software">We're a software company that's passionate about delivering cutting-edge solutions. We're looking for an experienced Senior Salesforce CPQ/RLM Specialist to help us drive innovation.">Compensation Package">Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.">Responsibilities">">Partner with clients to...


  • Delhi, Delhi, India Avalara Technologies Pvt ltd Full time

    Avalara Technologies Pvt ltd is seeking an experienced Senior Salesforce Integration Specialist to join our Sales Cloud team.As a key member of our agile team, you will be responsible for developing and implementing Salesforce solutions that exceed requirements. About the Role:We are looking for a highly skilled and experienced Sr. Salesforce Developer with...


  • Delhi, Delhi, India Info Services Full time

    Company OverviewWe are Info Services, a leading provider of innovative solutions in the sales cloud industry. Our team is passionate about delivering exceptional results and building strong relationships with our clients.SalaryWe offer a competitive salary ranging from ₹800,000 to ₹1,200,000 per annum, depending on experience.Job DescriptionAs a...


  • Delhi, Delhi, India Emperen Technologies Full time

    Emperen Technologies is seeking a talented Salesforce Technical Specialist to join our team.About the Role:This position involves designing, developing, and deploying custom Apex classes, triggers, Visualforce pages, and Lightning components.The ideal candidate will have a strong understanding of Salesforce configuration, including workflows, process...


  • Delhi, Delhi, India Breadwinner Full time

    Company OverviewBreadwinner is a leading provider of integration software that connects businesses with online accounting platforms, including NetSuite, Xero, QuickBooks Online, and payment processors like Stripe, Braintree, and Square. By enabling seamless integration between Salesforce and finance software, Breadwinner empowers organizations to streamline...