Expert IT ServiceNow Platform Administrator

3 days ago

Jamnagar, Gujarat, India beBeeSkill Full time ₹ 80,00,000 - ₹ 1,00,00,000
ServiceNow Support Specialist

The ideal candidate will possess a deep understanding of ServiceNow's platform and its applications in IT service management (ITSM) and general IT operations.

  • Troubleshoot and resolve complex issues related to the ServiceNow platform, ensuring seamless functionality and optimal performance.
  • Perform routine maintenance tasks and system upgrades to guarantee the platform remains stable, efficient, and operational at all times.
  • Provide exceptional support to end-users, addressing their queries and concerns regarding the ServiceNow platform with professionalism and courtesy.
  • Collaborate closely with other IT teams to ensure smooth integration and operation of the ServiceNow platform, fostering a culture of teamwork and mutual support.
  • Ensure that all support activities comply strictly with IT security policies and federal regulations, upholding the highest standards of quality and integrity.

A strong background in IT security policies and excellent problem-solving and customer service skills are essential for success in this role.

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