
ServiceNow Expert
5 days ago
We're seeking a skilled ServiceNow Developer to spearhead our platform's growth. The ideal candidate will possess strong knowledge of Flow Designer, business rules, client/server scripts, and ACLs.
Key Responsibilities:
- Create catalog items, approval workflows, dynamic forms, and SLAs
- Integrate ServiceNow with third-party systems
- Establish and track metrics like ticket volumes, deflection rates, module usage, and SLA performance
- Lead instance upgrades, patch management, and clone processes
- Collaborate with HR, IT, and Facilities to define and streamline workflows
Requirements:
- 5+ years of experience in software development
- Strong knowledge of ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro
- Hands-on experience with domain separation, scoped apps, data import/export, and UI policies
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