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Senior Sales Engineer

1 month ago

Chennai, Tamil Nadu, India Equinix Full time

Job Summary

As a Senior Sales Engineer at Equinix, you will be responsible for selling Equinix solutions to new accounts and expanding existing ones. You will work closely with sales teams to identify customer needs and provide technical support.

Responsibilities

  • Identify customer business needs, challenges, and technical requirements and map to Equinix solutions.
  • Deliver pitches on Equinix solutions using your understanding of Equinix products and services.
  • Analyze situations and data on problems of moderate scope independently.
  • Provide full support for customer meetings and tours.

Solution Design and Deliverables

  • Provide technical solution design expertise to all assigned Sales account executives.
  • Exercise judgment to solve customer issues that are outside of standard procedures.
  • Support moderately complex RFI/P/Q preparation as requested by Sales Representatives.
  • Develop all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peers.

Customer Service

  • Communicate with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing.
  • Support pre-sales efforts for all company products and services.
  • Provide good technical support in sales presentations, customer meetings, and trade shows.
  • Able to problem solve various issues and execute solutions.

Business and Market Expertise

  • Demonstrate a full understanding of Equinix data center, Network, and Cloud products and services.
  • Possess industry knowledge and familiarity with the competitive landscape.

Collaboration / Communication

  • Assist sales teams in efforts to earn new business and maintain existing customer relationships.
  • Collaborate with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.
  • Active participant in cultivating positive culture on the team.
  • Demonstrate good presentation skills.

Team Leadership

  • Provide feedback on various business opportunities and issues.

Qualifications

  • Typically requires a Bachelor's degree.