Associate Customer Success Renewal Specialist
2 weeks ago
The Customer Success team at SAS is looking for an Associate Customer Success Renewal Specialist to play a key role in supporting the company's customer retention and renewal strategy.
Key Responsibilities:
- Own and manage a portfolio of renewal contracts in an assigned territory.
- Collaborate with internal stakeholders, such as Sales and Customer Success Managers, to secure every renewal.
- Identify customer requirements and uncover roadblocks to ensure successful and on-time renewals.
- Develop a clear renewal strategy for each customer based on data-driven decisions.
Requirements:
- Full proficiency in Japanese language.
- Business-level proficiency in English language.
- Good organizational and customer management skills.
- Ability to work in a fast-paced, high-volume sales environment.
- Strong process management and attention to detail.
Nice to Have:
- Experience in a Customer Success, Consulting, or Commercial department within a tech company.
- Understanding of SaaS/subscription-based renewals models, application, and sales techniques.
-
Associate Customer Success Renewal Specialist
3 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout SASWe're a leader in data and AI, inspiring customers worldwide to transform data into intelligence.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.The Customer Success team is looking for an Associate Customer Success Renewal Specialist to support SAS's customer retention and renewal strategy.You will be owning...
-
Renewal Specialist
2 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is looking for a skilled Associate Customer Success Renewal Specialist to support customer retention and renewal strategy. The ideal candidate will own and manage a portfolio of renewal contracts, driving maximum renewal and up-selling from the install base.Key ResponsibilitiesOwn, drive, and manage the renewals...
-
Customer Success Renewal Specialist
3 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support the company's customer retention and renewal strategy. This role will be responsible for owning and managing a portfolio of renewal contracts in an assigned territory and collaborating with internal stakeholders to secure every renewal.Key...
-
Customer Success Renewal Specialist
4 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support the company's customer retention and renewal strategy. This role will involve owning and managing a portfolio of renewal contracts in an assigned territory and collaborating with internal stakeholders to secure every renewal.Key...
-
Customer Success Renewal Professional
2 days ago
Mumbai, Maharashtra, India SAS Full timeWe are a leader in data and AI, inspiring customers worldwide to transform data into intelligence.About the JobThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support our customer retention and renewal strategy. This role involves owning and managing a portfolio of renewal contracts in an assigned territory,...
-
Enterprise Renewals Manager
3 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeThe Role:We are seeking a skilled Commercial Renewals Specialist to join our Scaled Renewals Group at Onfido Services India Private Limited (IND). As a key member of our Customer Success organization, you will be responsible for managing a large portfolio of renewals across regions and ensuring successful, on-time execution of renewals processes and contract...
-
Customer Success Specialist
3 weeks ago
Mumbai, Maharashtra, India SAP Full timeTaking Your Career to the Next LevelWe're seeking a talented individual to join our team as a Customer Success Specialist. In this role, you'll have the opportunity to develop a deep understanding of our cloud-based products and services, and work closely with customers to ensure their success.About the RoleAs a Customer Success Specialist, you'll be...
-
Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Renewal Strategy Lead to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
-
Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
-
Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
-
Customer Success Specialist
4 weeks ago
Mumbai, Maharashtra, India SAP Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at SAP. As a Customer Success Specialist, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...
-
Renewal Operations Specialist
2 weeks ago
Mumbai, Maharashtra, India Yati Resource Private Limited Full timeJob Title: Renewal Operations SpecialistAt Yati Resource Private Limited, we are seeking a highly skilled Renewal Operations Specialist to join our team. As a Renewal Operations Specialist, you will be responsible for providing administrative support for EPRO/RPRO Back office Work and participating in Pre Sales and Post Sales activities, including retention...
-
Renewal Portfolio Manager
2 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeSenior Renewals Manager Job DescriptionAt nCipher International LLC (AP), we are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will play a critical role in driving our retention strategy and ensuring the successful renewal of our most valuable customer relationships.Key...
-
Customer Success Specialist
3 weeks ago
Mumbai, Maharashtra, India SAP Full timeAbout the RoleThe Specialist Customer Success Manager plays a crucial role in guiding customers through their business journey with SAP solutions. This position involves increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within the assigned solution portfolio.Key ResponsibilitiesOversee key customer milestones...
-
Senior Associate Client Success Specialist
3 weeks ago
Mumbai, Maharashtra, India NTT DATA Full timeAbout the RoleThe Senior Associate Client Success Specialist is a key member of the NTT DATA team, responsible for driving client success and ensuring a positive relationship experience for our clients. This role is ideal for a professional with a strong understanding of client needs and the ability to develop and maintain strong relationships with client...
-
Renewal Portfolio Manager
4 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout the Role:We are seeking a highly skilled Renewal Portfolio Manager to join our team at Onfido Services India Private Limited (IND). As a key member of our Customer Success organization, you will be responsible for managing a large portfolio of renewals across regions and ensuring successful, on-time execution of renewals processes and contract...
-
Renewal Contract Manager
2 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout the Role:We are seeking an experienced Renewal Contract Manager to join our Scaled Renewals Group in a highly visible and global segment. As a key member of the Customer Success organization, you will play a crucial role in our customer retention strategy, managing a large portfolio of renewals across regions.Key Responsibilities:Plan, drive, and lead...
-
Enterprise Customer Success Specialist
2 weeks ago
Mumbai, Maharashtra, India Jio Full timeJob Summary: We are seeking an Enterprise Customer Success Specialist to join our team at Jio. In this role, you will be responsible for developing and maintaining relationships with key customer business and IT partners.Responsibilities:Coordinating the completion of the Signature Success catalog of services as required for your customer.Providing timely,...
-
Renewal Portfolio Manager
2 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout This Role:We are seeking a skilled Renewal Portfolio Manager to join our Scaled Renewals Group. As a key member of the Customer Success organization, you will play a critical role in driving commercial success and ensuring the smooth execution of renewals processes.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with...
-
Customer Success Specialist
4 weeks ago
Mumbai, Maharashtra, India SAP Full timeUnlock Your Potential as a Customer Success SpecialistAt SAP, we're on a mission to help the world run better. As a Customer Success Specialist, you'll play a critical role in guiding our customers through their business journey with our solutions. With a focus on increasing customer satisfaction, retention, and upsells, you'll work closely with customers to...