Renewal Portfolio Manager
2 weeks ago
At nCipher International LLC (AP), we are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will play a critical role in driving our retention strategy and ensuring the successful renewal of our most valuable customer relationships.
Key Responsibilities:
- Plan, drive, and lead all commercial aspects associated with customer renewals, bringing renewals to a close effectively.
- Closely partner with Customer Success, Sales, and/or other internal teams to ensure a successful renewal cycle for our customers.
- Engage directly with customers and manage a portfolio of renewals to ensure successful, on-time execution.
- Negotiate and administer renewal contracts in partnership with legal, finance, and deal desk to align with customer goals.
- Be accountable for all internal or external inquiries pertaining to a customer renewal, including interpreting and restating contractual obligations.
- Qualify and properly disposition renewals using the Command of the Message framework.
- Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth.
- Actively engage with key decision-makers to identify customer requirements and uncover roadblocks, securing continued partnerships with our customers.
- Maintain and report an accurate rolling 180-day forecast of renewals within a territory, meeting or exceeding renewal quota.
- Manage renewal opportunities and uphold current and accurate documentation in Salesforce CRM.
- Cultivate customer retention by applying the nCipher renewal engagement playbook to yield optimal business practices meeting customer expectations.
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Renewal Portfolio Manager
4 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout the Role:We are seeking a highly skilled Renewal Portfolio Manager to join our team at Onfido Services India Private Limited (IND). As a key member of our Customer Success organization, you will be responsible for managing a large portfolio of renewals across regions and ensuring successful, on-time execution of renewals processes and contract...
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Renewal Portfolio Manager
1 month ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout the Role:We are seeking a highly skilled Renewal Portfolio Manager to join our Scaled Renewals Group. As a key member of the Customer Success organization, you will play a critical role in shaping our processes and developing retention initiatives in a highly visible and global segment.Key Responsibilities:Manage a large portfolio of renewals across...
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Renewal Portfolio Manager
2 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout This Role:We are seeking a skilled Renewal Portfolio Manager to join our Scaled Renewals Group. As a key member of the Customer Success organization, you will play a critical role in driving commercial success and ensuring the smooth execution of renewals processes.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with...
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Renewal Portfolio Manager
3 weeks ago
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Renewal Contract Manager
2 weeks ago
Mumbai, Maharashtra, India Onfido Services India Private Limited (IND) Full timeAbout the Role:We are seeking an experienced Renewal Contract Manager to join our Scaled Renewals Group in a highly visible and global segment. As a key member of the Customer Success organization, you will play a crucial role in our customer retention strategy, managing a large portfolio of renewals across regions.Key Responsibilities:Plan, drive, and lead...
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Enterprise Renewals Manager
3 weeks ago
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Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Renewal Strategy Lead to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
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Senior Renewals Manager
1 month ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeAbout the RoleWe are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will play a critical role in driving the retention strategy and ensuring the successful renewal of our customers' contracts.ResponsibilitiesDevelop and execute a comprehensive renewal strategy to drive customer...
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Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
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Senior Renewals Manager
4 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will be responsible for driving commercial aspects associated with customer renewals and ensuring successful, on-time execution.Key Responsibilities:Plan, drive, and lead all commercial aspects associated with customer...
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Senior Renewals Manager
3 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeThe Role:We are seeking a highly skilled Senior Renewals Manager to join our Customer Success team at Entrust. As a key member of our organization, you will play a critical role in driving retention and growth within our customer base.Key Responsibilities:Develop and execute comprehensive renewal strategies to ensure seamless transitions and maximize...
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Strategic Renewal Leader
2 weeks ago
Mumbai, Maharashtra, India nCipher International LLC (AP) Full timeAbout the Role:Entrust is seeking an experienced Senior Renewals Manager to join our Customer Success organization. As a key member of our team, you will play a critical role in driving customer retention and ensuring successful renewals for our key accounts.Responsibilities:Develop and execute retention strategies to minimize churn and maximize revenue...
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Customer Success Renewal Professional
2 days ago
Mumbai, Maharashtra, India SAS Full timeWe are a leader in data and AI, inspiring customers worldwide to transform data into intelligence.About the JobThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support our customer retention and renewal strategy. This role involves owning and managing a portfolio of renewal contracts in an assigned territory,...
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Customer Success Renewal Specialist
4 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support the company's customer retention and renewal strategy. This role will involve owning and managing a portfolio of renewal contracts in an assigned territory and collaborating with internal stakeholders to secure every renewal.Key...
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Customer Success Renewal Specialist
3 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support the company's customer retention and renewal strategy. This role will be responsible for owning and managing a portfolio of renewal contracts in an assigned territory and collaborating with internal stakeholders to secure every renewal.Key...
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Senior Portfolio Manager
4 days ago
Mumbai, Maharashtra, India ARDOR TALENT SOLUTIONS PRIVATE LIMITED Full timeJob OverviewArdor Talent Solutions Private Limited is a prominent non-banking finance company offering secured and unsecured lending solutions to various customer segments. As a Senior Portfolio Manager, you will play a crucial role in maintaining a healthy portfolio, establishing credibility, and earning a strong reputation in the local market.Key...
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Associate Customer Success Renewal Specialist
4 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is seeking an Associate Customer Success Renewal Specialist to support the company's customer retention and renewal strategy. As a key member of the team, you will be responsible for owning and managing a portfolio of renewal contracts in an assigned territory and collaborating with internal stakeholders to...
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Associate Customer Success Renewal Specialist
2 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the Job: The Customer Success team at SAS is looking for an Associate Customer Success Renewal Specialist to play a key role in supporting the company's customer retention and renewal strategy. Key Responsibilities:Own and manage a portfolio of renewal contracts in an assigned territory.Collaborate with internal stakeholders, such as Sales and Customer...
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Associate Customer Success Renewal Specialist
3 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout SASWe're a leader in data and AI, inspiring customers worldwide to transform data into intelligence.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.The Customer Success team is looking for an Associate Customer Success Renewal Specialist to support SAS's customer retention and renewal strategy.You will be owning...
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Renewal Specialist
2 weeks ago
Mumbai, Maharashtra, India SAS Full timeAbout the RoleThe Customer Success team at SAS is looking for a skilled Associate Customer Success Renewal Specialist to support customer retention and renewal strategy. The ideal candidate will own and manage a portfolio of renewal contracts, driving maximum renewal and up-selling from the install base.Key ResponsibilitiesOwn, drive, and manage the renewals...