Strategic Client Liaison Professional
2 weeks ago
About Us
House of Quadri is a pioneering company in Mumbai, India, specializing in creating exquisite lab-grown diamond jewelry. Our small yet dynamic team focuses on building a direct-to-consumer brand that emphasizes innovation and creativity in our products.
Job Summary
We are seeking a skilled Client Relationship Manager to join our team at House of Quadri in Mumbai. This full-time role involves establishing and maintaining strong relationships with customers, delivering exceptional service, addressing their inquiries and concerns, and ensuring overall customer satisfaction.
Responsibilities
- To provide top-notch customer support and service
- To build and maintain strong relationships with clients
- To identify and resolve client issues promptly
- To stay up-to-date on product knowledge and pricing
Requirements
- Excellent customer service and communication skills
- Strong problem-solving and conflict resolution abilities
- Attention to detail and organizational skills
- Prior experience in sales or marketing is preferred
- A solid understanding of the diamond jewelry industry
What We Offer
This position offers a competitive salary of around ₹600,000 - ₹800,000 per annum, commensurate with experience, and a comprehensive benefits package.
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