Senior Client Liaison Officer

22 hours ago


Mumbai, Maharashtra, India Savvy Search Full time
About the Role

We are seeking an experienced and skilled Senior Client Liaison Officer to join our team at Savvy Search. This is a unique opportunity to build long-term relationships with clients, drive customer satisfaction, and contribute to the growth of our organization.

Key Responsibilities
  • Greet and assist clients with inquiries, test drives, and vehicle selection, ensuring a personalized and exceptional experience.
  • Coordinate service appointments and ensure timely completion of maintenance tasks.
  • Analyze client feedback to identify areas for improvement and implement changes to enhance our services.
  • Bulk and maintain strong relationships with clients through regular communication and follow-up.
  • Stay updated on product knowledge and participate in training sessions to expand your expertise.
Requirements
  • A Bachelor's degree in Business Administration, Marketing, or a related field (preferably).
  • 2-6 years of experience in customer service, sales, or automotive roles.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients.
  • Strong problem-solving and multitasking abilities, with a focus on delivering results.
  • Proficiency in MS Office and CRM software, with a willingness to learn new systems.
  • A passion for automobiles and customer service, with a commitment to excellence.
What We Offer
  • A competitive salary range of ₹3,60,000 - ₹4,80,000 per annum, commensurate with experience.
  • Performance-based monthly salary increments and incentives, recognizing outstanding contributions.
How to Apply

If you are a motivated and results-driven individual who shares our passion for delivering exceptional customer experiences, please submit your application online.



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