Senior Client Liaison Officer
22 hours ago
We are seeking an experienced and skilled Senior Client Liaison Officer to join our team at Savvy Search. This is a unique opportunity to build long-term relationships with clients, drive customer satisfaction, and contribute to the growth of our organization.
Key Responsibilities- Greet and assist clients with inquiries, test drives, and vehicle selection, ensuring a personalized and exceptional experience.
- Coordinate service appointments and ensure timely completion of maintenance tasks.
- Analyze client feedback to identify areas for improvement and implement changes to enhance our services.
- Bulk and maintain strong relationships with clients through regular communication and follow-up.
- Stay updated on product knowledge and participate in training sessions to expand your expertise.
- A Bachelor's degree in Business Administration, Marketing, or a related field (preferably).
- 2-6 years of experience in customer service, sales, or automotive roles.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Strong problem-solving and multitasking abilities, with a focus on delivering results.
- Proficiency in MS Office and CRM software, with a willingness to learn new systems.
- A passion for automobiles and customer service, with a commitment to excellence.
- A competitive salary range of ₹3,60,000 - ₹4,80,000 per annum, commensurate with experience.
- Performance-based monthly salary increments and incentives, recognizing outstanding contributions.
If you are a motivated and results-driven individual who shares our passion for delivering exceptional customer experiences, please submit your application online.
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