Client Service Liaison
2 weeks ago
Overview:
We are looking for a highly skilled and dedicated Client Service Liaison to join our team at AuthBridge. In this role, you will be responsible for managing end-to-end client queries and ensuring timely resolution. Your primary goal will be to provide exceptional customer service, responding to client emails and calls in a defined timeline.
Job Description:
- You will work closely with clients to understand their needs and requirements, providing tailored solutions to meet their expectations.
- Utilizing the Freshdesk Ticketing tool, you will efficiently manage and resolve client queries, adhering to SLA and defined processes.
- In cases of challenging client requests or issues, you will employ your problem-solving skills to provide effective solutions, escalating as necessary according to the escalation matrix.
- Your excellent communication skills will enable you to handle inbound and outbound client calls, providing support and guidance to clients in need.
Salary and Benefits:
The salary range for this position is $60,000 - $80,000 per year, depending on location and experience. Additionally, you can expect a comprehensive benefits package, including medical insurance, paid time off, and professional development opportunities.
Requirements:
- A minimum of 2 years of experience in customer-facing roles, preferably in a call center environment.
- Proven track record of delivering exceptional customer service, meeting or exceeding client satisfaction targets.
- Freshdesk Ticketing tool expertise and ability to learn new systems quickly.
-
Client Servicing Liaison
1 week ago
Mumbai, Maharashtra, India Insync Marketing Full timeJob Title: Client Servicing LiaisonInsync Marketing is a leading marketing agency that prides itself on delivering exceptional results for its clients. We are seeking a highly skilled and experienced Client Servicing Liaison to join our team.Job Overview:The Client Servicing Liaison will be responsible for managing key client relationships, developing new...
-
Technical Client Liaison Specialist
2 days ago
Mumbai, Maharashtra, India Infinity Medicom Full timeJob OverviewWe are seeking a skilled and experienced professional to join our team as a Technical Client Liaison Specialist at Infinity Medicom in Lower Parel, Mumbai. This is a full-time position that requires excellent communication skills, technical knowledge of MS Office, and ability to work independently as well as in a team environment.
-
Client Expert Liaison Professional
10 hours ago
Mumbai, Maharashtra, India COLIFT Expert Network Full timeAbout COLIFT Expert NetworkCOLIFT is a pioneering European expert network platform that connects businesses with a large pool of pre-screened consultants and freelance experts. We provide instant access to global professionals' insights.About the JobIn this role, you will be responsible for ensuring clients receive the best possible support. You will act as...
-
Strategic Enterprise Client Liaison
2 weeks ago
Mumbai, Maharashtra, India GoComet Full timeAt GoComet, a dynamic SaaS start-up revolutionizing the trillion-dollar logistics sector with AI-powered transportation visibility solutions, we're seeking an exceptional Strategic Enterprise Client Liaison to drive growth and achieve sales targets.Salary: $120,000 - $150,000 per year, depending on experience.We're looking for a skilled Key Account Manager...
-
Automotive Client Liaison Specialist
4 weeks ago
Mumbai, Maharashtra, India Savvy Search Full time**Savvy Search Opportunities**Savvy Search, a leading automobile dealership in India, is seeking an exceptional Customer Relationship Executive to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer service, addressing concerns, and fostering long-term relationships with clients. As a key liaison between...
-
Customer Service Liaison
10 hours ago
Mumbai, Maharashtra, India Ashwin Sheth Group Full timeJob TitleFront Desk ReceptionistAbout the RoleWe are seeking a highly skilled Front Desk Receptionist to join our team at Ashwin Sheth Group. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring seamless day-to-day operations.Key ResponsibilitiesWelcome and thank guests with a...
-
Customer Service Liaison Specialist
3 weeks ago
Mumbai, Maharashtra, India Talent Corner Full timeJob OverviewTalent Corner is seeking a highly skilled Customer Service Liaison Specialist to join our team. This role will involve providing administrative support for the smooth execution of operations, ensuring timely acknowledgment and resolution of client feedback and concerns.About the RoleThis position requires a strong graduate background with...
-
Customer Service Liaison Officer
4 weeks ago
Mumbai, Maharashtra, India LRQA Full timeAbout LRQALRQA is a leading global assurance provider dedicated to helping clients achieve their goals. With a strong focus on risk management, we have grown to become a trusted partner for businesses across various sectors and markets.Job OverviewThis role offers an exciting opportunity to join our team as a Customer Service Liaison Officer in Mumbai. As a...
-
Research Analyst and Client Liaison
3 weeks ago
Mumbai, Maharashtra, India Nextyn Full timeAt Nextyn, we're a dynamic company seeking an experienced Research Analyst and Client Liaison to join our Expert Network department. As a vital bridge between researchers, clients, and industry experts, you'll play a crucial role in delivering comprehensive research solutions that drive informed decision-making.About UsWe're committed to fostering a...
-
Customer Service Liaison
3 weeks ago
Mumbai, Maharashtra, India Armaf Perfume Full timeAt Armaf Perfume, we are seeking a highly motivated and customer-oriented Customer Service Liaison to join our team.The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for helping customers.Key Responsibilities:Provide exceptional support to our customers via phone, email, or chat, ensuring timely and...
-
Customer Service Liaison
4 weeks ago
Navi Mumbai, Maharashtra, India Equinox Labs Full timeAt Equinox Labs, we are seeking an experienced Customer Service Liaison to join our team. This role is perfect for a highly organized and detail-oriented individual who can provide exceptional customer service.The successful candidate will be responsible for:Directing visitors to the appropriate person or department;Answering and screening incoming phone...
-
Customer Service Liaison
1 month ago
Mumbai, Maharashtra, India AccorHotel Full timeKey Responsibilities:Problem Resolution: Address guest complaints or concerns promptly and effectively, ensuring satisfactory resolutions.Communication: Act as a liaison between guests and various departments to facilitate requests and enhance guest satisfaction.Feedback Collection: Gather guest feedback through surveys or direct interactions to identify...
-
Luxury Client Liaison
10 hours ago
Mumbai, Maharashtra, India Quarry Luxury Stones Private Limited Full timeAbout the RoleAs a Client Relationship Manager at The Quarry Luxury Stones Private Limited, you will play a key role in building strong relationships with our high-net-worth individual (HNI) clients in the luxury sector. Your primary responsibility will be to attend to all client phone call enquiries, validate client information, and schedule appointments...
-
Project Liaison Specialist
1 week ago
Mumbai, Maharashtra, India Schbang Full timeWe are seeking a highly skilled Project Liaison Specialist to join our team at Schbang. As a key member of our client services team, you will play a critical role in building and maintaining strong relationships with our clients.About the Role:This is an exciting opportunity for someone who is passionate about delivering exceptional client service and wants...
-
Strategic Client Liaison Professional
1 week ago
Mumbai, Maharashtra, India House of Quadri Full timeAbout UsHouse of Quadri is a pioneering company in Mumbai, India, specializing in creating exquisite lab-grown diamond jewelry. Our small yet dynamic team focuses on building a direct-to-consumer brand that emphasizes innovation and creativity in our products.Job SummaryWe are seeking a skilled Client Relationship Manager to join our team at House of Quadri...
-
Key Account Liaison Specialist
4 weeks ago
Mumbai, Maharashtra, India INDIA MANPOWER SOLUTION PVT LTD Full timeWe are seeking a highly skilled Key Account Liaison Specialist to join our team at INDIA MANPOWER SOLUTION PVT LTD. The ideal candidate will have excellent communication skills in English and the ability to effectively interact with clients, partners, and internal stakeholders.The successful applicant will have a graduate degree and minimum 1-year work...
-
Business Development Liaison
2 weeks ago
Mumbai, Maharashtra, India International Journal of Neurolinguistics & Gestalt Psychology Full timeCompany Overview:The International Journal of Neurolinguistics & Gestalt Psychology is a renowned international journal and training institute focused on Neuro-linguistic Programming and Gestalt Psychology. Our organization is committed to delivering exceptional research and counseling services.Job Summary:We are seeking a highly skilled Business Development...
-
Customer Liaison Representative
4 weeks ago
Navi Mumbai, Maharashtra, India THE OAK INSTITUTE Full timeJob SummaryWe are seeking a highly skilled Customer Liaison Representative to join our team at THE OAK INSTITUTE. This is an exciting opportunity for individuals who enjoy working with clients and providing exceptional customer service.Key ResponsibilitiesGreeting and Directing Calls: Greet clients as soon as they arrive and connect them with the appropriate...
-
Mumbai, Maharashtra, India The Adecco Group Full timeAbout the RoleWe are seeking a seasoned Senior Liaison Architect to join our team at The Adecco Group. This is an exciting opportunity to leverage your expertise in municipal development and liaisoning.Key ResponsibilitiesWork closely with Real Estate Developers and other stakeholders to ensure seamless communication and project progression.Handle AUTO DCR...
-
Executive Hotel Liaison Manager
2 weeks ago
Mumbai, Maharashtra, India ABS INTERNATIONAL Full timeCompany OverviewABS INTERNATIONAL is a renowned Non-Governmental Organization (NGO) with a global presence. We are currently seeking an experienced Hotel Liaison Manager to join our team in Juhu, Mumbai.Job Summary:We are looking for a highly skilled Hotel Liaison Manager who will be responsible for managing guest relations and ensuring exceptional customer...