Customer Service Representative
1 month ago
Brilliance.com, a top online retailer based in the United States, is seeking a driven and results-oriented Sales Associate to join our growing ecommerce business.
About UsWe are a leading online diamond store, proudly holding thousands of 5-star reviews for over 35 years. Our company specializes in diamonds, engagement rings, and fine jewelry, offering long-term security and competitive opportunities for skill development and career advancement.
Job DescriptionThis role involves working with warm leads to help them make purchase decisions, resulting in a 20% increase in sales conversions. You will build strong relationships with potential customers, understand their needs, and recommend suitable products, leading to a 15% growth in customer retention. Additionally, you will negotiate and close sales deals, process online orders, and update CRM systems like Hubspot, streamlining operations and improving efficiency by 25%.
Required Skills and Qualifications- A minimum of 2 years sales experience in a related field
- An excellent work ethic, dedicated to delivering high-quality work consistently
- Proficient English skills, with strong written and verbal communication abilities
- Outstanding interpersonal skills, essential for effective collaboration and client interactions
As a valued member of our team, you can expect:
- An estimated salary range of $36,000 per annum, depending on experience
- Bonus opportunities up to $300 USD
Apply now to unlock your potential as a Customer Service Representative - Fine Jewelry Specialist and become part of our dynamic team at Brilliance.com.
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