Sales and Customer Engagement Expert
5 days ago
About the Role:
We are seeking a dynamic and confident professional to join our team as a Sales and Customer Engagement Expert. The ideal candidate will have excellent English communication skills (verbal and written) and a passion for building customer relationships.
Responsibilities:
- As a Sales and Customer Engagement Expert, you will be responsible for handling inbound and outbound sales inquiries, educating customers about products/services, and closing sales effectively.
- You will work towards achieving monthly sales targets and provide real-time support to customers via chat platforms, phone calls, or in-person interactions.
- Additionally, you will be required to handle customer queries professionally and persuasively, record feedback, and ensure follow-up for effective conversions.
Requirements:
- Fuency in English (verbal and written) is mandatory.
- Strong interpersonal and communication skills are essential for this role.
- BASIC computer knowledge and typing proficiency are required.
- The ability to handle customer queries with patience and empathy is crucial.
- Prior experience in any of the listed roles is a plus but not mandatory.
Perks and Benefits:
- A competitive salary based on skills and experience (₹15,000 - ₹30,000/month).
- Opportunities for professional growth and multi-role exposure.
- A friendly and supportive work environment.
- A convenient office location in Surat.
How to Apply:
If you are passionate about sales and customer engagement and are excited to work in a challenging yet rewarding environment, we would love to hear from you.
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