Application Support Professional

3 weeks ago


Bengaluru, Karnataka, India Société Générale Assurances Full time
Job Description:

We are seeking a skilled Application Support Professional to join our team at Société Générale Assurances. In this role, you will be responsible for providing technical support to our internal customers, troubleshooting issues, and ensuring the smooth operation of our applications.

Responsibilities:

  • Provide technical support to internal customers via phone, email, or in-person
  • Troubleshoot and resolve application issues in a timely manner
  • Collaborate with development teams to resolve complex technical issues
  • Perform regular maintenance tasks to ensure application stability
  • Document and track issues using our ticketing system

Requirements:

  • 1-3 years of experience in application support or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Knowledge of ITIL processes and methodologies
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What we offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and innovative team
  • Professional development and growth opportunities
  • A collaborative and inclusive work environment


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