Application Support Professional

3 weeks ago


Bengaluru, Karnataka, India Mitr HR Solution Full time

**Job Description**

We are seeking an Application Support Professional to join our team at Mitr HR Solution.

The ideal candidate will have a good understanding of Incident Management and Problem Ticket Management.

Experience with application monitoring tools, particularly Datadog, is a plus.

The candidate should also have a basic understanding of SOPs for Incident Handling and at least 3 years of hands-on experience in support projects.

A thorough knowledge of the Retail domain and various downstream and upstream systems is required.

Good communication and interpersonal skills are desirable, as well as good triaging skills and problem-solving capabilities.



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