Application Support Specialist
2 weeks ago
As a Technical Support Professional at May I Help You, you will play a vital role in ensuring the smooth operation of our applications.
Key Responsibilities:
- Provide technical assistance to end-users for our applications
- Troubleshoot and resolve application issues reported by users
- Monitor application performance and proactively identify potential issues
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 7 to 10 years of experience in application support or a related role
- Strong knowledge of SQL and databases
Preferred Qualifications:
- Certifications in relevant technologies (e.g. ITIL, Microsoft SQL Server)
- Ability to work independently and collaborate with cross-functional teams
Why Join May I Help You?
We are a dynamic company that values innovation and excellence. Our team is dedicated to providing top-notch support to our customers, and we are looking for talented individuals to join us in this mission.
What We Offer:
- A fast-paced and challenging work environment
- Opportunities for professional growth and development
- A collaborative and supportive team
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